Customer Service
2 months ago
We are on the lookout for people like us; people who put our customers at the heart of everything they do. Together we aim to ensure that they get top-notch service every time. In fact that's our first core value : Customer First, followed closely by Entrepreneurial Spirit, Trust and Confidence, Responsibility, Ambition and Valuing Individuals. So if these values match yours, you're perfect for us.
**Skills**:You will need excellent interpersonal skills, an eye for detail and a team player.
The Role:
You will provide excellent customer service through your enthusiasm and knowledge. You will be required to assist customers and team members with a variety of tasks including:
- Answering customer enquiries or passing them on to the appropriate department.
- Giving information and helping to solve customer problems.
- Selling products and taking orders.
- Liaise with sales team and other departments.
- Arranging services for customers, for example, booking onto courses and events.
- Processing complaints and, if appropriate, issuing refunds.
- Taking information from customers and entering it on a database.
- Taking payments over the phone.
- Making sure that the customer's experience is a positive one.
**Benefits**:
- On-site parking
**Salary**: £23,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Work Location: One location
Application deadline: 28/02/2023
Reference ID: CUSTOMER SERVICE
Expected start date: 27/02/2023
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