Customer Service Adviser

1 day ago


Little Marlow, United Kingdom Trinity Resource Solutions Full time
Customer Services Executive 
 
We have a new Customer Services Executive position available within the UK Operations Team, reporting to the Customer Services Supervisor.
 
Key Responsibilities:
Deal directly with customers either by telephone, email or live chat
Manage all customer orders as per the internal SOP’s and customer vendor compliance
Handle and respond efficiently to all general and order specific customer enquiries such as providing pricing and delivery information, complaints, returns and refunds
Managing return requests
Obtain and evaluate all relevant information to handle product and service enquiries
Log details of enquiries, comments and complaints and details of actions taken
Prepare and distribute customer activity reports  
Skills Required:
Proven customer service experience across a range of business sectors
Excellent data entry, typing and analytical skills
Excellent telephone manner
Strong Ms Office and CRM Skills
Excellent time management and goal orientated focus
SAP and Salesforce knowledge is required
What's in it for you?
Hybrid working after probation
Private Medical Insurance
Private Dental
Family Discounts
25 Days Holiday + Bank Holidays
Plus more

  • Little Marlow, United Kingdom CV-Library Full time

    Customer Services Executive    We have a new Customer Services Executive position available within the UK Operations Team, reporting to the Customer Services Supervisor.   Key Responsibilities: Deal directly with customers either by telephone, email or live chat Manage all customer orders as per the internal SOP’s and customer...


  • Little Marlow, United Kingdom CV-Library Full time

    We have a new Customer Services Advisor position available within the UK Operations Team, reporting to the Customer Services Supervisor.   Key Responsibilities: Deal directly with customers either by telephone, electronically or face to face Manage all customer orders as per the internal SOP’s and customer vendor compliance Handle and...

  • Customer Service B2B

    5 months ago


    Marlow, United Kingdom Page Personnel Full time

    Leading business in the Consumer Goods and Technology sectors - Opportunity to develop an grow your own role and responsibilities **About Our Client**: **Customer Service Adviser - Marlow**: The Customer Services Advisor provides first line support to customers through direct customer contact over the telephone, via webchat and team mailboxes. The Customer...


  • Marlow, United Kingdom atomos Full time

    We are looking for an experienced Client & Adviser Support to join our Marlow Hub. **Career** Ideally, you will have experience working within an IFA / Financial Planning firm and hold strong administrative skills with PA support experience. Day to day tasks will include producing valuations, processing new business, supporting Financial Advisers with...

  • Customer Service

    5 months ago


    Marlow, United Kingdom BBO Recruitment Ltd Full time

    Our client based in Marlow is looking for a Customer Service Advisor to join their team on a permanent basis. This is an exciting opportunity to join a business who are continuously growing, creating more opportunities for a diverse and compelling career! **Duties Include** - Providing quotes to customers - Maintaining customer data - Arranging returns...


  • Marlow, United Kingdom LinkLife Full time

    **LinkLife are excited to be working with a growing client based in High Wycombe who are seeking a passionate and caring individual to join their Customer Service team** **Role: Customer Service Assistant** **Location: High Wycombe, Buckinghamshire** **Salary: £23,000 - £24,500** **Contract: Full Time, 37.5 hrs per week - Monday to Friday 10am -...


  • Marlow, United Kingdom Trinity Resource Solutions Full time

    This leading international power tools company are looking for a Customer Service Executive to bring value to their team! They offer great company culture and the opportunity for growth They are looking for someone that has previous experience within an Ecommerce Customer Service position. Within this role you will be dealing directly with customers via...

  • Customer Service Agent

    5 months ago


    Marlow, United Kingdom Trinity Resource Solutions Full time

    This leading international power tools company are looking for a Customer Service Executive to bring value to their team! They offer great company culture and the opportunity for growth They are looking for someone that has previous experience within an Ecommerce Customer Service position. Within this role you will be dealing directly with customers via...


  • Marlow, United Kingdom Trinity Resource Solutions Full time

    This leading international power tools company are looking for a Customer Service Executive to bring value to their team! They offer great company culture and the opportunity for growth They are looking for someone that has previous experience within an Ecommerce Customer Service position. Within this role you will be dealing directly with customers via...


  • Marlow, United Kingdom LIDL Full time

    At Lidl, we're committed to providing our customers with an exceptional shopping experience. As a Customer Service Specialist, you'll play a vital role in delivering this promise by ensuring that every customer receives the service they deserve.Key Responsibilities:You will be the face of Lidl, helping our customers with their questions, queries, and...


  • Marlow, United Kingdom Bucks & Berks Recruitment PLC Full time

    About the Role:This B2C Customer Service position is an exciting opportunity to join our client, a leading organisation, in the UK market.As a key member of the team, you will be responsible for delivering exceptional customer service through various communication channels, including telephone and electronic means.You will manage direct customer orders,...

  • Customer Service Agent

    5 months ago


    Marlow, United Kingdom Trinity Resource Solutions Full time

    This leading international power tools company are looking for a Customer Service Executive to bring value to their team! They offer great company culture and the opportunity for growth They are looking for someone that has previous experience within an Ecommerce Customer Service position. Within this role you will be dealing directly with customers via...


  • Marlow, United Kingdom Lidl in Deutschland Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland.Key ResponsibilitiesProvide exceptional customer service, answering questions and resolving queries in a professional and courteous manner.Efficiently process deliveries, restocking shelves and maintaining a clean...


  • Marlow, United Kingdom Bucks and Berks Recruitment Full time

    **JOB SUMMARY**: - Full Time, Permanent- Hybrid- Marlow, Buckinghamshire- Salary: Up to £24000 per annum- REF: 98900Fantastic opportunity for a confident and bright graduate or someone with at least 6 months admin experience to join our client, a growing company in Marlow. As part of their After Sales Warranty team, your administration support to...


  • Marlow, United Kingdom Lidl in Deutschland Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales targets.Key...

  • Customer Service Agent

    5 months ago


    Marlow, United Kingdom S4 Personnel Limited Full time

    **Ref: 1826** **Job Title: Customer Service Agent (Temporary)** **Salary: £24,000 - £26,000** **Location: Marlow (Hybrid)** **Length: 2-3 months (potential longer)** If you have telephone and Customer Service experience this is a great opportunity to work for a well-respected employer. Our client is looking for someone with customer service experience...


  • Marlow, United Kingdom E3 Recruitment Full time

    We are currently looking for a highly skilled Customer Service Associate to join our team at E3 Recruitment. As a Customer Accounts Administrator, you will play a key role in supporting the Technical account managers and ensuring seamless customer service.This role involves processing sales, producing job cards, and working with part orders and details. You...


  • Marlow, United Kingdom Bucks and Berks Recruitment Full time

    **JOB SUMMARY**: Permanent Marlow, Buckinghamshire - Posted 1 hour ago - Salary: £24000 - £28000 per annum + OTE £28k - £32k- REF: J1040187Our client, a global company near Marlow, is looking for a Service Delivery Executive to join them. The Service Delivery Team is responsible for customer service, sales support, event organisation and administration...


  • Marlow, United Kingdom Bucks and Berks Recruitment Full time

    **JOB SUMMARY**: Permanent Marlow, Buckinghamshire - Posted 4 hours ago - Salary: Up to £24000 per annum + excellent benefits- REF: J6555An exciting opportunity has arisen to join our client, a leading organisation, in Marlow. Fantastic benefits, lovely working hours - 9am - 5pm Mon to Fri, plus 25 days holiday and private medical. We are looking for...


  • Marlow, United Kingdom Bucks and Berks Recruitment Full time

    **JOB SUMMARY**: - Permanent- Marlow, Buckinghamshire- Salary: Up to £24000 per annum + excellent benefits- REF: J6555An exciting opportunity has arisen to join our client, a leading organisation, in Marlow. Fantastic benefits, lovely working hours - 9am - 5pm Mon to Fri, plus 25 days holiday and private medical. We are looking for someone confident,...