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Customer Technical Support Manager
1 month ago
Reporting to the Head of CTS, the CST Manager based in the UK will be responsible for:
Maintain the relationship with customers with high level of communicationnTackle technical issue in partnership with Machines manufacturers and internally with R&D, Quality and sales team,nMaintain a high knowledge on our customers manufacturing process and machines,nFind solutions to adapt our products to our customers technical constraints,nImplement if necessary and follow up their production changes,nProvide support to our local sales team and R&D department,nTake part of the plant quality improvement,nTake an active part of new products launching,
ProfilenA technical qualification,nA high mechanics background ideally in bottling industry,nPlastic injection background preferred,nA customer oriented attitude,nEnglish native, another European language is a plus,nAbility to travel in the UK and in Europe (High flexibility)nAbility to work in an international environment.
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Manager, Technical Customer Support
2 weeks ago
London, United Kingdom Technical Concept GmbH Full timeManager, Technical Customer Support, Hybrid (London, UK) The Manager, Technical Customer Support is responsible for the efficient oversight of their assigned support team and overall management of the support queue in alignment with other team managers. This individual is also responsible for mentoring individuals on the team and fostering the Mimecast...
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Customer Technical Support Manager
1 week ago
London, Greater London, United Kingdom UNITED CAPS Full timeFor our Sales & Marketing Department, we are recruiting our Customer Technical Support Manager (CST Manager) to provide technical support for our customers, local sales team and the other internal stakeholders (Plants). Tackle technical issue in partnership with Machines manufacturers and internally with R&D, Quality and sales team, Provide support to our...
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Customer Technical Support Manager
1 week ago
London, Greater London, United Kingdom UNITED CAPS Full timeJob Title: Customer Technical Support Manager Company: Sales & Marketing Department Provide technical support for customers, local sales team, and internal stakeholders (Plants) Maintain strong communication with customers Collaborate with Machine manufacturers, R&D, Quality, and sales team to address technical issues Deep understanding of customers'...
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Manager, Technical Customer Support
3 weeks ago
London, United Kingdom Mimecast Full timeManager, Technical Customer Support, Hybrid (London, UK)The Manager, Technical Customer Support is responsible for the efficient oversight of their assigned support team and overall management of the support queue in alignment with other team managers. This individual is also responsible for mentoring individuals on the team and fostering the Mimecast Way....
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Technical Support Analyst
2 weeks ago
London, United Kingdom Law Support Full timeAn exciting opportunity for an experienced Technical Support Analyst to join a US law firm based in London as part of their IT team. This Technical Support Analyst will support the Regional IT Manager with 1st and 2nd line support for c80 users in the London office. You will assist with the office technology workload and ticket queues to ensure all issues...
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Technical Customer Support
1 week ago
London, Greater London, United Kingdom Kiln Full timeFull time – London or remote UK As a Technical Customer Support , you will own a 10-20 customer portfolio while working closely with a Sr. Customer Success Manager, a Sales Engineer and the Product team.Onboarding and training:Help business clients understand the staking process, available options, and how to use the company's staking services...
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Technical Account Manager
2 weeks ago
London, United Kingdom Technical Concept GmbH Full timeGive our customers a continuous sense of security Technical Account Managers are responsible for serving as a customer’s technical partner at Mimecast, providing both technical guidance on routine support matters and strategic advice on effective utilization of the Mimecast platform. As this is a paid service offering, customers will have high...
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Technical Account Manager
2 weeks ago
London, United Kingdom Technical Concept GmbH Full timeGive our customers a continuous sense of security Technical Account Managers are responsible for serving as a customer’s technical partner at Mimecast, providing both technical guidance on routine support matters and strategic advice on effective utilization of the Mimecast platform. As this is a paid service offering, customers will have high...
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Technical Support Analyst
1 week ago
London, Greater London, United Kingdom Law Support Full timeExciting Opportunity: We are looking for a skilled Technical Support Analyst to join a reputable US law firm located in London within their IT team.Provide 1st and 2nd line support to around 80 users in the London office.Handle office technology workload, manage ticket queues, and ensure prompt resolution of all issues.Responsibilities include user setup,...
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Customer Tech Support Specialist
2 months ago
London, United Kingdom Proactive Technical Recruitment Full timeOur client is a global robotics integration business who serve customers in many different industries and have been established for over 45 years. They have an excellent opportunity for a Customer Tech Support Specialist to join their team to help support help desk to ensure high customer satisfaction and retention. Do you see yourself in a customer support...
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Customer Tech Support Specialist
22 hours ago
London, United Kingdom Proactive Technical Recruitment Full timeOur client is a global robotics integration business who serve customers in many different industries and have been established for over 45 years. They have an excellent opportunity for a Customer Tech Support Specialist to join their team to help support help desk to ensure high customer satisfaction and retention. Do you see yourself in a customer support...
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Customer Technical Support
7 days ago
London, United Kingdom Fuel Ventures Full time**Want to help people get the healthcare they need faster and improve their lives?** Patchs Health is a multi-award-winning digital healthcare company aiming to unite and simplify healthcare. Our Patchs software supports over 10 million patients access to vital healthcare services. Its cutting-edge AI is helping accelerate the delivery of healthcare...
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Remote Technical Account Manager
2 weeks ago
London, United Kingdom Technical Concept GmbH Full timeGive our customers a continuous sense of security Technical Account Managers are responsible for serving as a customer’s technical partner at Mimecast, providing both technical guidance on routine support matters and strategic advice on effective utilization of the Mimecast platform. As this is a paid service offering, customers will have high...
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Customer Technical Support
1 week ago
London, Greater London, United Kingdom Fuel Ventures Full timeWant to help people get the healthcare they need faster and improve their lives?Patchs Health is a multi-award-winning digital healthcare company aiming to unite and simplify healthcare. Our Patchs software supports over 10 million patients access to vital healthcare services. Its cutting-edge AI is helping accelerate the delivery of healthcare services and...
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Customer Technical Support
1 month ago
London, United Kingdom Fuel Ventures Limited Full timeWant to help people get the healthcare they need faster and improve their lives? Patchs Health is a multi-award-winning digital healthcare company aiming to unite and simplify healthcare. Our Patchs software supports over 10 million patients access to vital healthcare services. Its cutting-edge AI is helping accelerate the delivery of healthcare services...
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Customer Technical Support
1 week ago
London, Greater London, United Kingdom Fuel Ventures Limited Full timeWant to help people get the healthcare they need faster and improve their lives? Patchs Health is a multi-award-winning digital healthcare company aiming to unite and simplify healthcare. Our Patchs software supports over 10 million patients access to vital healthcare services. Its cutting-edge AI is helping accelerate the delivery of healthcare services...
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Customer Technical Manager
1 week ago
London, Greater London, United Kingdom GTT Full timeJob Title:CustomerTechnical ManagernLocation:UK, remotenGrade:Individual contributorAboutGTT:nGTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize...
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Customer Technical Support
1 month ago
London, United Kingdom Fuel Ventures Full timeWant to help people get the healthcare they need faster and improve their lives?Patchs Health is a multi-award-winning digital healthcare company aiming to unite and simplify healthcare. Our Patchs software supports over 10 million patients access to vital healthcare services. Its cutting-edge AI is helping accelerate the delivery of healthcare services and...
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Customer Technical Support
4 weeks ago
London, United Kingdom Fuel Ventures Full timeWant to help people get the healthcare they need faster and improve their lives?Patchs Health is a multi-award-winning digital healthcare company aiming to unite and simplify healthcare. Our Patchs software supports over 10 million patients access to vital healthcare services. Its cutting-edge AI is helping accelerate the delivery of healthcare services and...
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Customer Success Technical Support Manager
1 week ago
London, Greater London, United Kingdom Follow The Oak Ltd Full timeRole : Customer Success Technical Support Manager (Data & Technology)nLocation:West London, UK (Hybrid 4:1)nSectors:Leisure, Sports & Physical ActivitynSalary & Package:Circa£42knReporting to:Global CS DirectorRole Overview:nThe aim of Customer Success Support is to increase customer success by enhancing their platform knowledge and usage, thereby improving...