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Senior Business Travel Consultant

3 months ago

Paisley, United Kingdom Pertemps Network Group Full time
Senior Business Travel Consultant

PermanentnSalary of up to £32k plus fantastic benefitsnBased in Renfrewshire

Pertemps are working with a reputable organisation who are looking for Senior Business Travel Consultants to join them on a permanent, full-time basis. This role is customer-facing and will be essential in coordinating comprehensive travel services. The ideal candidate would have previous experience within a travel consultant role (ideally business to business) and be able to use a variety of communication methods. You will provide guidance and support to clients to ensure the smooth running or their day-to-day travel requirements. It is essential that you have used a GDS system previously.

This role will involve complex travel arrangement and it is essential that you are organised and efficient. This client does offer hybrid working and there are great benefits attached. If you are looking for a role within this sector and are fed up working weekends then this is an excellent opportunity

Key Responsibilities

Coordinate fully comprehensive travel provision from door-to-door including flights, accommodation, car hire, visa and travel restrictions support, and other land arrangements.nAdapt to a variety of clients and their travel policies, preferences, and expectations.nProactively suggest creative options, routes, or other travel solutions to save customers money or improve the traveller experience.nAble to handle high volumes of complex transactions efficiently and accurately.nDaily oversight of disruptions and upcoming or completed bookings through an internal messaging centre.nManage and make bookings through preferred channels.nContinuous learning & development to stay ahead of the constantly changing business travel environment.nBuild and maintain relationships with travel bookers through daily interaction by phone and email, as well as attending client meetings.nFlexibility to work in all aspects of the role, taking on tasks as dictated by business.nActively mentor junior colleagues, sharing insights and experience to promote their growth and development within the company.

Candidate Requirements

Proven track record of more than one year in business travel management operations during which the successful candidate will have worked with a wide range of customers.nExceptional customer service skills.nHighly proficient utilising GDS.nExcellent attention to detail.nIn-depth knowledge of travel suppliers.

To find out more please contact Emily Purdie.nPertemps acts as both an employment business and an employment agency