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Repairs Manager

2 months ago

North Yorkshire, United Kingdom James Andrews Recruitment Solutions Ltd Full time

We are currently working in partnership with a Housing Association who strive to inspire the delivery of social change, with a proud history and heritage stretching back more than 100 years.


They are looking to expand their team and have a brand new role for a Repairs Manager , the role is permanent and based in North Yorkshire.


There is the requirement to be in the office/on patch four days a week with one day working from home. The salary on offer for the role is £52,179.40 per annum.


The ideal candidate will be versatile, dynamic and have a strong background in contracts management within social housing.


Duties will include (but are not limited to):

  • Directly line manage two Property Surveyors, covering responsive repairs including tenanted and void properties
  • Overseeing the inhouse DLO who complete 65% of all works, hold the team accountable, manage performance and KPI’s
  • Overseeing the delivery of responsive and empty home work to high levels of customer satisfaction
  • Dealing with any damp and mould or disrepair claims in line with Awaab’s Law
  • Ensuring the delivery of a high-quality service that meets the needs of tenants, leaseholders and other internal and external stakeholders
  • Providing a structured approach to reviewing and improving performance and understand how to manage budgets and employees effectively in order to get the best out of the resources available
  • Undertaking performance reviews of the in-house maintenance service to ensure value for money and efficiency.
  • Managing any complaints that come through in line with the housing ombudsman code
  • Analysing data and managing areas of procurement


Experience required:

  • Recognised qualification at degree or diploma level in a building related subject or relevant experience in Housing Maintenance Service Delivery
  • Demonstrate the capability to lead and support a diverse team
  • Working knowledge of Health and Safety and compliance regulations as well as damp and mould in Social Housing
  • Experience of procuring services through frameworks and direct services
  • Demonstrate ability to manage KPI's including budgets effectively, in a contracts management capacity
  • Experience of managing teams through a change process
  • Effective skills in resident engagement and involvement


Rewards and Benefits:

  • Excellent defined contribution pension scheme with employer contributions of 6%
  • 33 days holidays (incl. bank holidays) - plus option to buy or sell more
  • Discount packages with over 800 retailers e.g. shopping, utilities and leisure
  • Enhanced maternity, paternity and adoption pay
  • Health care cash plan
  • Low cost employee loans & saving accounts
  • Cycle to work schemes
  • Employee Assistance programme (giving completely confidential care, support and advice when you need it 24 hours a day, 365 days a year.)


Working hours:

  • 35 hours per week
  • Monday – Friday
  • Flexible working hours i.e. 8AM – 4PM, 9AM – 5PM
  • Four days in the office/on patch, one day working from home


James Andrews is acting as an employment agency and business in relation to this role.


At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.


Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews Terms and conditions apply, contact us for details.