Store Manager
3 days ago
ABOUT MAX MARA FASHION GROUP
Max Mara Fashion Group is recognized throughout the world as the precursor of
modern pret-à-porter fashion. The Company was founded in 1951 with the aim of
offering “haute de gamme” feminine clothing, produced according to excellent
industrial processes. Passion, commitment and tradition have created a unique
fashion style.
We are currently seeking a Store Manager for the new Marella store in the Harrods for a full-time permanent position.
OBJECTIVES
- Coordination and management of all activities related to the assigned store
- Ensuring that the business objectives are met, including brand image, customer service satisfaction, brand identity and corporate standards required
- Ensuring that business budgets are met, maximising all resources available
KEY RESPONSIBILITIES
- Guarantee qualitative and quantitative staff and personal goals achievement, alongside the objectives set by the retail director
- Develop the database and implement CRM activities under Brand guidelines and by using the given tools ( iPad, Mobile, etc )
- Develop and consolidate the Client database
- Train and manage the staff, assigning individual targets, tasks and objectives to reach in accordance with the business goals
- Act as point of contact between personal and work related matters / contracts
- Guarantee high visual standards in stores, for products, and sales representatives, in alignment with the brand's standard requirements
- Planning and developing the staff's product, clientele and sales knowledge by optimising the available tools and the company's methods of training
- Managing the product in accordance with the guidelines of product rotation, visual merchandising, considering the assigned business objectives
- Gathering and analysing data, and providing feedback to headquarters
- Managing product requests from the assigned store door, optimising its stock level
- Analyse selling reports and business performance
- Guarantee all assigned resources are constantly representing the brand
- Selling according to the needs of the store and the management priority
KEY COMPETENCIES
- Strategic thinking
- Strong communication skills
- Attention to detail
- Leadership
- Human resource management
- Ability to manage own time / tasks
- Understanding priorities
- Ability to manage staff and self during busy times
- Sense of style
- Strong interpersonal skills
- Negotiation
- Networking
SOFT SKILLS
- Passion for fashion
- Membership
- Teamwork
- Entrepreneurial Skills
- International skills
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