Flagship Store Manager

3 days ago


London Area, United Kingdom Elite Associates Full time

We are seeking a dynamic and entrepreneurial Store Manager to spearhead the opening of a brand new flagship location for a sustainable fashion brand. This role is an exciting opportunity to shape the store’s operations, build a strong connection with the local community, and embody the brand's values and mission.


The ideal candidate will have a passion for creating exceptional customer experiences, fostering community engagement, and driving business growth through innovative approaches.



Key Responsibilities:


Store Leadership:

  • Manage all aspects of the store's operations, ensuring a smooth and efficient running of daily activities.
  • Lead, mentor, and inspire a small team to deliver outstanding service and achieve performance targets.
  • Uphold the brand's values and mission in every aspect of the store experience.

Community Engagement:

  • Establish the store as a community hub by hosting events, workshops, and collaborations that align with the brand’s ethos.
  • Build and nurture relationships with local businesses, influencers, and organizations to create meaningful partnerships.

Customer Experience:

  • Ensure an exceptional and welcoming in-store experience for every customer.
  • Actively listen to customer feedback and implement changes to improve service and satisfaction.

Entrepreneurial Mindset:

  • Identify and implement innovative strategies to drive store traffic and sales.
  • Take ownership of sales targets, KPIs, and budgets, ensuring they align with the brand’s goals.
  • Monitor market trends and adapt the store’s operations to meet evolving customer needs.

Visual Merchandising and Brand Representation:

  • Maintain the highest standards of visual merchandising to reflect the brand’s aesthetic and values.
  • Act as a brand ambassador, ensuring the store represents the brand authentically and consistently.



Qualifications and Skills:


  • Proven experience in retail management, ideally in a boutique or flagship environment.
  • A track record of successfully hosting events or fostering community engagement.
  • Entrepreneurial mindset with the ability to identify opportunities for growth and innovation.
  • Strong leadership and team management skills, with the ability to inspire and motivate.
  • Excellent communication and interpersonal skills, with a natural ability to build relationships.
  • Passion for delivering exceptional customer experiences and aligning with a mission-driven brand.



What's On Offer:


  • An opportunity to be part of an exciting and meaningful venture with the first store opening in the UK.
  • A chance to shape a flagship store and make a lasting impact on the brand and community.
  • A collaborative and inclusive work environment that values creativity and initiative.
  • Competitive salary and benefits package.
  • Progression opportunities as the business grows and evolves in the UK.



Requirements:


  • At least 3-5 years of retail management experience as an assistant store manager or above.
  • Passion for the environment, sustainability and promoting the brand's mission.
  • Right to work in the UK without sponsorship.
  • Fluency in English.



If you’re ready to lead with passion, embrace innovation, and create a space that feels like a true community hub, we’d love to hear from you



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