Flagship Store Manager
3 days ago
We are seeking a dynamic and entrepreneurial Store Manager to spearhead the opening of a brand new flagship location for a sustainable fashion brand. This role is an exciting opportunity to shape the store’s operations, build a strong connection with the local community, and embody the brand's values and mission.
The ideal candidate will have a passion for creating exceptional customer experiences, fostering community engagement, and driving business growth through innovative approaches.
Key Responsibilities:
Store Leadership:
- Manage all aspects of the store's operations, ensuring a smooth and efficient running of daily activities.
- Lead, mentor, and inspire a small team to deliver outstanding service and achieve performance targets.
- Uphold the brand's values and mission in every aspect of the store experience.
Community Engagement:
- Establish the store as a community hub by hosting events, workshops, and collaborations that align with the brand’s ethos.
- Build and nurture relationships with local businesses, influencers, and organizations to create meaningful partnerships.
Customer Experience:
- Ensure an exceptional and welcoming in-store experience for every customer.
- Actively listen to customer feedback and implement changes to improve service and satisfaction.
Entrepreneurial Mindset:
- Identify and implement innovative strategies to drive store traffic and sales.
- Take ownership of sales targets, KPIs, and budgets, ensuring they align with the brand’s goals.
- Monitor market trends and adapt the store’s operations to meet evolving customer needs.
Visual Merchandising and Brand Representation:
- Maintain the highest standards of visual merchandising to reflect the brand’s aesthetic and values.
- Act as a brand ambassador, ensuring the store represents the brand authentically and consistently.
Qualifications and Skills:
- Proven experience in retail management, ideally in a boutique or flagship environment.
- A track record of successfully hosting events or fostering community engagement.
- Entrepreneurial mindset with the ability to identify opportunities for growth and innovation.
- Strong leadership and team management skills, with the ability to inspire and motivate.
- Excellent communication and interpersonal skills, with a natural ability to build relationships.
- Passion for delivering exceptional customer experiences and aligning with a mission-driven brand.
What's On Offer:
- An opportunity to be part of an exciting and meaningful venture with the first store opening in the UK.
- A chance to shape a flagship store and make a lasting impact on the brand and community.
- A collaborative and inclusive work environment that values creativity and initiative.
- Competitive salary and benefits package.
- Progression opportunities as the business grows and evolves in the UK.
Requirements:
- At least 3-5 years of retail management experience as an assistant store manager or above.
- Passion for the environment, sustainability and promoting the brand's mission.
- Right to work in the UK without sponsorship.
- Fluency in English.
If you’re ready to lead with passion, embrace innovation, and create a space that feels like a true community hub, we’d love to hear from you
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