Flagship Store Manager
2 weeks ago
We have partnered with a beautiful luxury RTW brand, who require a flagship store manager. This brand has a loyal clientelle of VIP's & Royalty alike.
This stylish brand has a culture of exceptional customer service from the moment customers enter the store through to point of purchase.
They require a dynamic flagship manager who is passionate about the brand and will develop a warm, engaging environment and successful sales team. You will be highly experienced at clienteling & CRM management, and have a network of clientele to introduce the brand too.
Key Responsibilities:
Identify and engage loyal customers to the brand
Orgnise and execute appropriate store events
Further increase , and manage the CRM
Understand and deliver the brands core values
Drive sales
Identifying and implement out of box opportunities to exceed customer expectations
Inspiring leadership to your team
Contiue to maintain the warmn, vibrant enthusiasm of the successful sales team
Consistently deliver KPI’s and exceed business goals.
Build strong relationships with sister stores and HQ
Ensure all VM directives from HQ are implemented and the shop floor always reflects the brand and concept standards.
Reflect the brand ethos and develop this innovative flagship store to exceed all expectations.
Execute customer service to VIPs & HNWI as expected of the brand.
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