First Line IT Support Apprentice

2 weeks ago

London, United Kingdom QA LIMITED Full time
Employer description:
Krome Technologies are a technically strong, service centric technology consultancy, focused on delivering end to end infrastructure ;Overview:
We are now looking for an eager candidate to join us as an apprentice.
You will have the opportunity to gain valuable skills and experience as you complete a IT Cloud Network Specialist - Level 3 ;Responsibilities:
  • Supporting and maintaining clients IT systems and providing efficient desktop support to all business users
  • Using technical knowledge to resolve any IT related faults quickly and efficiently
  • Providing remote technical support to clients
  • Managing the return and repair process for equipment returned to Krome offices
  • Creating and managing support tickets
  • Assisting Senior teams with project work
  • Updating the Service Delivery team on progress of work
  • Managing project tickets
Required skills:
  • Previous experience in a similar role and/or relevant IT qualification
  • Technological knowledge
  • Analytical thinking/problem solving
  • Computer networking
  • Installation and decommission
  • You will be required to travel to different site visits - travel costs will be covered
Entry requirements:
  • 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK ;For more information, please visit the UK ENIC ;Working week: Monday to Friday, 9am - ;Benefits:
  • Flexible annual leave package (25 days, plus Bank Holidays, increasing with Length of Service)
  • Employee Assistance Programme
  • Private medical insurance (after 5 years' service)
  • Learning and development programme, aimed to support career progression
  • Monthly employee recognition awards (extra days holiday or Amazon voucher rewards)
  • Long service recognition awards
  • Complimentary breakfast, tea & coffee and fresh fruit available
  • Fully stocked beer/wine fridge for Friday after work drinks
  • Discounted corporate gym membership
  • Cycle to work scheme
  • Shower facilities
  • Free private car park
  • Staff break room with pool table
  • Modern, open plan, office environment
  • Quarterly company-funded social events
  • Company-funded participation in our charity events (voluntary)
  • Electric vehicle charging points are available at our Chertsey Head Office
Future prospects:
90% of QA Apprentices secure permanent employment after finishing their ;Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development ;Important information:
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you ;
Apply now

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