Club Assistant

3 weeks ago


London, United Kingdom Sundridge Park Tennis, Squash and Padel Club Full time

Sundridge Park Tennis Squash and Padel Club require a friendly outgoing person with excellent communication skills and ability to provide first class customer service coupled with keen organisational skills.

The role of Club Assistant will be to undertake a variety of functions as necessary for the smooth running of the Club. Every day would be different and a flexible approach will be required.

The Club:

Sundridge Park is a thriving racket sports Club in the heart of Bromley with over 1000 members and a fun social sociable atmosphere. We have 4 core values which we run our Club by:

Thrive - We create a happy, inclusive club where all are welcomed, valued + have the opportunity to thrive.

Belonging - We're a family designed to enhance your well-being and happiness - whether you're here for the game, the competition, the social community, or all three.

Opportunity - We want everyone to feel the physical and mental health benefits of our club. That's why we provide incredible playing opportunities to inspire people of all ages, abilities and backgrounds to play.

Community - We're an integral part of our local community and share our facilities with local schools, businesses and charities.

Care for our Planet - We commit to keeping sustainability in mind during decision making

Hours of Work

16-20 hours per week delivered flexibly to suit the Club's requirements, this could include evening and weekends.

The Role

Main Responsibilities will include:

  • Dealing with varied administrative procedures using our Club management system
  • Dealing with all Club enquiries
  • Prospective member show rounds
  • Managing the membership processes from initial enquiry to joining and beyond
  • Member communications, e-shots etc
  • Dealing with members enquiries and issues
  • Production of marketing materials for club events and promotions
  • Updating and maximising use of website and social media
  • Attendance at Club events
  • Pro-actively working to promote the Club and all its offerings
  • Providing Bar Cover

Essential Attributes:

  • Excellent organisational and computer skills
  • Knowledge of social media
  • Creative and able to produce marketing materials
  • Ability to multi-task
  • A friendly, outgoing personality, at ease with a customer facing role
  • Excellent telephone manner
  • Ability to work independently and as part of a team
  • Passionate about providing excellent customer service
  • A "can do" attitude
  • Reliable and Punctual

Desirable Attributes:

  • Knowledge of/ interest in racket sports
  • Experience working in a leisure/ hospitality environment

Salary dependent upon experience

How to apply:

To apply for this role please send your CV along with a covering letter to Applications close 15 th September


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