Residential Manager

1 month ago

London, United Kingdom Landau Residential Homes Full time
Residential Manager

Salary: Very competitive

Benefits include use of a company car

Landau Residential is a new company established by a family business with a reputation for excellence earned over 27 years in the child support sector. We are looking for a committed, knowledgeable and proactive Registered Manager to help us realise the bigger vision whilst also overseeing the day-to-day operation of our residential children's homes and leading our dedicated support team.

We provide residential support in a comfortable, modern home environment currently for children and young people with especially complex support needs requiring a high staff ratio. High quality bespoke care combined with our family values helps us to achieve the best possible outcomes for the individuals in our care and, we hope, for the company in its effort to achieve and maintain outstanding Ofsted accreditation.

Job Purpose:

The primary responsibility of the Residential Children's Home Manager is to oversee the effective operation and management of our residential children's homes, prioritising the needs of vulnerable children and young people. Ensuring that the home operates in compliance with relevant legislation, regulations, and best practice guidelines, the focus is on providing a safe, nurturing, and supportive environment for all children/young people in our care. This role is pivotal in ensuring the delivery of high-quality bespoke care and support which meets individual needs, promotes well-being and development and enables our children/young people to have their say.

The Residential Manager will be supported by a dedicated experienced senior management team, as well as services such as HR and Finance

Key Responsibilities:

Establish, monitor and maintain the highest standards of residential care

- exceeding regulatory standards, organisational policies, and best practices, and

- in consultation with the children and young people in our care, staff members and relevant stakeholders

and develop quality assurance arrangements to continually introduce further improvements.

Provide strong leadership and direction to our support team ensuring the delivery of high-quality bespoke support which safeguards and promotes the welfare and wellbeing of children and young people and meets or exceeds any specific requirements of commissioning local authorities.

Oversee all aspects of the homes' operations, including staffing, budget management, cleaning and maintenance and compliance with all relevant regulations, ensuring the highest standards in all areas.

Develop and maintain positive relationships with children/young people living in our homes, and their parents/families as appropriate, their social worker (and other representatives of relevant commissioning authorities) and other relevant external stakeholders to promote positive, trusting communication.

Ensure compliance with all health and safety requirements at the residential homes.

Lead by example to promote our company values, a supportive home environment and a culture of respect and understanding.

Manage the care plans of those we support ensuring that each child/young person has a clear, comprehensive and appropriate plan which accurately reflects their care, education, social, emotional, cultural, therapeutic and health needs at all times. Conduct regular reviews to ensure that this remains up-to-date and accurately reflects any changes in individual support needs as well as information such as emergency arrangements and contact details.

Operate an effective key worker scheme and provide support in the implementation of individual plans ensuring that updates are made to records and delivery of care as appropriate.

Arrange and participate in team meetings to facilitate communication and encourage staff to contribute their thoughts and ideas to enhance outcomes for those in our care.

Work collaboratively with relevant stakeholders and ensure that all care plans are updates are shared as appropriate so that the support delivered is consistent and compliant with current information.

Participate in planning and review meetings with stakeholders relating to children/young people in/entering our care.

Monitor the quality of support delivered through regular audits, evaluations, and feedback; implementing improvements and innovations to further enhance service delivery.

Promptly address any complaints or child protection concerns raised, escalating any issues to senior management and others as necessary.

Manage the reporting and recording systems and procedures to ensure compliance with required standards and effective operation.

Keep abreast of developments in residential childcare to ensure compliance with all relevant legislation, regulations, and inspection frameworks, including those set out by Ofsted (Office for Standards in Education, Children's Services and Skills).

Contribute to the development of the company and its vision to establish more homes with the same high standards.

Requirements

Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England) or equivalent or working towards achieving the Level 5 qualification.

Proven experience in a lead role within children's (residential) care with practical experience of the legal challenges and the complicated processes associated with the support of children and young people with multiple/complex conditions.

Sound knowledge of relevant legislation, regulations, and best practice governing the support of children in the residential care sector and a comprehensive understanding of, and ability to apply, Ofsted requirements to the highest standards.

Excellent leadership skills to inspire and motivate our team of support professionals and to maintain a consistency of approach in dynamic situations.

Effective communication skills to build and maintain positive relationships with the vulnerable children/young people in our care, the staff team and external parties.

A compassionate and person-centred approach, with a genuine commitment to supporting the children/young people to achieve the best individual outcomes both on a daily and longer-term basis.

Competence in undertaking regular staff supervisions and supporting staff members with their individual training and personal development.

IT proficiency to ensure that information systems operate effectively.

Strong organizational and problem-solving abilities, with a keen attention to detail to ensure things are right and the ability to manage competing priorities effectively to consistently achieve required outcomes.

This appointment is subject to a satisfactory Enhanced DBS check

Job Type: Full-time

Benefits:

Use of a company vehicle

Flexible working

Company pension

Licence/Certification:

Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England)

Driving Licence

Job Types: Full-time, Permanent

Benefits:
Company car

Licence/Certification:
Manual Driving Licence (required)

Work Location: In person

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