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Ward Administrator
2 weeks ago
Job summary
We have an opporunity for someone to join our team in the Cardiac Cath Labs and Day Ward as Band 3 Ward Administrator. We are seeking an enthusiastic and highly motivated person, preferably with clerical and admin experience to join our growing workforce. We have 6 cardiac cath labs, 8 day case beds, 5 radial chairs and 4 brand new recovery beds. You will be supported by a visible cath lab leadership team to help you achieve essential skills and competencies.
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community.
Hammersmith Hospital is ICHT's specialist hospital based in East Acton and renowned for its strong research connections. It offers a range of services including renal, haematology, cancer and cardiology care, and provides the regional specialist heart attack centre.
Main duties of the job
Ward Administrators are integral members of the department and will be directly working with the wider multidisciplinary team in delivering high quality and safe administrative aspects of our intra-procedural care for patients receiving cardiac diagnostics and interventional procedures. Part of your working day will be making sure our elective patients are received and admitted on the Day Ward, liaising with Cardiology scheduling team any issues pertaining to patient bookings or cancellations.
You will be working with another clerical/admin person in the team, so opportunities for a flexible working is available to make sure we have required cover across our operational hours. You will also have opportunities to upskill and take on extended roles supporting the unit through departmental procurement administrative work, as needed.
Our ward administrator will have a breadth of knowledge across the patient journey from scheduling to admission, and discharge providing holistic and person centred administrative support on our patient.
You are expected to be professionally accountable for own actions and to work within the guidelines, policies and procedures of Imperial College Healthcare NHS Trust.
You will support our nursing team and cath lab management to ensure that the needs of our patients are placed at the centre of our service delivery.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, and season ticket loan or membership options for onsite leisure facilities.
We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community. Please note it is an operational requirement to comply with infection prevention and control procedures within the Trust such as lateral flow testing, handwashing and the wearing of masks, according to the procedures in place at any time or location. As part of our continued response to Covid19 we are still conducting the majority of our interviews virtually.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part-time or job share.
Job descriptionJob responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person SpecificationEducation/ Qualifications
Essential
Educated to GCSE or equivalent including English Language and Maths with evidence of numeracy and literacy skills.Desirable
NVQ level 3 customer service OR relevant experienceExperience
Essential
Previous experience in a busy healthcare environment Excellent IT skills Experience of dealing with the public effectively.Desirable
Previous clerical and administrative experience Experience of using Cerner, hospital ordering systems (e-procurement), and other relevant NHS workflow applicationsSkills/Knowledge/ Abilities
Essential
Ability and flexibility to work within a team Ability to input and retrieve data accurately on a computerised system Ability to prioritise work daily, dealing with conflicting demands and priorities Able to work under pressure and use initiative Attention to detail, especially in patient records and scheduling Ability to manage difficult situationsDesirable
People and customer service skills-
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