Outreach Support Workers

2 weeks ago

Essex, United Kingdom Peabody Full time

What we're looking for:

As an Outreach Support Worker you will provide a service where planned support and crisis intervention is delivered to vulnerable people with low, medium and high support needs living in independent accommodation with the aim of them maintaining their home

You will have:

  • Experience of providing support to the designated client group either in a volunteering or professional role.
  • Thorough and up to date knowledge of health and safety issues relating to the designated client group and having the ability to work in partnership with local housing agencies
  • Thorough and up to date knowledge of safeguarding vulnerable adults and children local policies, protocols and good practice.
  • The ability to work flexibly to meet customer needs and service requirements, including working evenings and weekends where the service requires it.
  • Ability to communicate effectively with customers, staff and stakeholders in plain, easy to understand English, both in writing and verbally.


If you do, this role is perfect for you Here at Peabody, we have opportunities for Outreach Support Workers on a permanent or fixed term contract basis at various locations throughout Essex including Basildon, Colchester, Tendring, Maldon, Braintree and Uttlesford.


A bit about the role:


As an Outreach Support Worker you will provide a service where planned support and crisis intervention is delivered to vulnerable people with low, medium and high support needs living in independent accommodation with the aim of them maintaining their home.

Some of the key results for the role include:

  • To provide basic Welfare Benefits advice, assisting customers in claiming all benefit entitlements and assisting with accessing specialist support.
  • To work with customers to identify the skills required to manage their own tenancy, including assistance to deal with difficult situations.
  • To participate in all parts of the service from the initial referral, being able to confidently triage to the right level of support, completing assessments and crisis support as required and to hold an individual caseload of customers requiring various levels of support living either in the community.
  • To participate at the dropins across the service, providing support, advice or guidance as needed.

_This role will require a Enhanced DBS check, a driver's licence and access to a vehicle._

_ Please note that you may be required to travel to other services in Essex if requested._

A bit about us:

We've been around for over 160 years and are one of the UK's oldest not-for-profit housing associations. But our focus is always on the future. We exist to help people flourish.

We do this by providing great homes and housing services, making a positive impact in communities and creating an inspiring, inclusive place to work.

We're an inclusive organisation which enables our residents, customers and colleagues to thrive. Customers shape our services, and their voice and experiences empower change. Colleagues and customers develop and grow together in a culture which supports growth and celebrates diversity.

Here just a few of the benefits for working at Peabody:

  • _25 _days' annual holiday plus bank holidays
  • Paid travel expenses, including mileage
  • Competitive salaries that are benchmarked regularly against current market rates
  • Two additional paid volunteering days each year
  • Flexible benefits scheme, including family friendly benefits and access to a discount portal
  • Paid DBS check
  • Spot bonus awards
  • Up to 10% pension contribution matched 1:
  • Refer a friend bonus scheme
**Are you ready to apply?

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