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Customer Representative

3 months ago

Glasgow, Glasgow City, United Kingdom Communications and Solutions Partners Group Full time
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative.

As a Customer Representative, you will be the first point of contact for our customers, providing exceptional service and support.


Duties:

  • Answer incoming customer inquiries in person
  • Provide accurate and timely information to customers regarding products, services, and promotions
  • Up sell additional products or services to customers when appropriate
  • Resolve customer complaints or issues in a professional and efficient manner
  • Collaborate with other teams to ensure customer satisfaction

Skills:

  • Strong communication skills with the ability to clearly articulate information
  • Excellent phone etiquette and active listening skills
  • Ability to analyse customer needs and provide appropriate solutions
Join our team today and become part of a dynamic and supportive work environment.

Salary:
From £24,921.81 per year

Benefits:

  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to Commute:

  • Glasgow (preferred)

Work Location:
In person

Application deadline: 13/03/2024