Tenancy Enforcement Manager

2 weeks ago


Bristol, Bristol, United Kingdom Places Development Full time

So, what are you waiting for? Join a Community that cares about you

More about your role


Your primary role as the Tenancy Enforcement Manager will be ensuring customers abide by the terms of their tenancy agreements, identify any tenancy breaches and to support and assist the Place Team.


You may be given the opportunity to take responsibility for the enforcement of tenancy conditions and challenge community safety issues which may arise including the investigation of anti-social behaviour complaints.

This ensures that the company's assets are maintained, and our neighbourhoods continue to be a safe and pleasant place to live.

The area you will be covering is the South West would a focus on Bristol. Due to the area covered, applicant will need to be prepared to travel when required.

Please note:

Due to the nature of the role you will need a valid driving licence and access to a vehicle.

Mileage and travel expenses will be paid in line with group policy.

Full training will be given from a genuinely supportive, friendly, and diverse team with a wealth of experience and knowledge.
For more information please download our job profile available on our website.

More about you


To be considered for this role, it is essential that you will have experience in housing management and/or a good understanding of tenancy agreements and housing law.

Experience managing anti-social behaviour would be a distinct advantage. However, it is imperative that you have a genuine passion for the housing sector and supportive vulnerable people.

You should have the proven ability to manage your own workload and be able to work effectively and efficiently using your own initiative.

Attention to detail is critical in order to be successful in this role.


It is essential that you have excellent communication skills to support customer relations both internally and externally and able to demonstrate your ability to create effective relationships with colleagues and external agencies.


The benefits


We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for.

Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

  • 27 days holiday + Bank Holidays
  • Pension with matched contributions
  • Essential Car User allowance
  • Training and development
  • Extra perks including huge discounts and offers from shops, cinemas and much more
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