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Sales Consultant

3 months ago

Berwick, Northumberland, United Kingdom JT Dove Limited Full time

*Job Title: Sales Consultant*

Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.

*Location: Berwick*

J T Dove Limited are the leading independent builders merchants covering North East England, The Scottish Borders, Cumbria and Teesside. Operating from our network of 21 branches we offer a comprehensive stock range of timber and building supplies, heating and plumbing materials, as well as kitchens and bathrooms. We go above and beyond for our customers, building lasting relationships by putting the customer first and ensuring we deliver what you need on time and in full.

Operating for over 150 years, our unique structure as an Employee Benefit Trust ensures all colleagues share in the success of the business and preserves local, long term employment for all.

*About the role of Sales Consultant at JT Dove:*

We have an exciting opening for an ambitious, motivated individual to join the sales team at our Berwick branch.

  • The main duties for this role include:*
  • Selling the full range of products to both retail and trade customers.
  • Work towards set sales targets.
  • Monitoring results and identifying improvement opportunities.
  • Interpreting customer needs accurately.
  • Responding quickly and efficiently to customer enquiries.
  • Ensuring accurate pricing of orders.
  • Stock management and organisation.
  • Contribution & planning of stocktake requirements
  • Contributing to the success of the branch.
  • Developing ongoing working relationships with colleagues, customers and suppliers
  • Providing excellent customer service at all times within a fast-moving environment
  • Maintain and enhance standards of layout and display, scrutinise price changes, identify shortfalls in stock levels.
  • Work within the guidelines of credit control, cash handling and security procedures.
  • Undertake accurate stock checks when required.
  • Maximise on merchandising, corporate promotions, marketing and sales drive.
  • Able to deal with difficult customer complaints and compromise to a win-win situation.
  • The ideal candidate will have:*
  • Previous customer service and/or sales experience, ideally from a merchant background
  • Strong communication skills
  • Proven track record selling and negotiating, both in person and over the phone
  • An interest in developing a career in a busy sales environment
  • Real passion to deliver excellent customer service, both in person and over the phone
  • Natural drive for achieving targets
  • The ability to be resilient and adaptable with the ability to juggle changing priorities
  • What we can offer you:*
  • A competitive salary and benefits package
  • Enhanced annual leave which increases with length of service
  • Company pension scheme with a generous employer contribution
  • Market leading profit share
  • Life assurance of 4 times your annual salary
  • Enhanced family friendly leave
  • Employee Discount
  • The opportunity to learn new skills and develop your career
Hours of work are Monday to Friday 07.30am to 5.00pm plus alternate Saturdays 08.00am to 12.00pm.
  • For more information about the role*, please contact Gareth Watson, General Manager on .
  • How to apply:*
Please submit a CV and cover letter outlining your suitability for the role.

*The closing date for applications is 12.00pm on Monday 24th June 2024.*

Job Types: Full-time, Permanent

Benefits:
  • Company pension
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Free flu jabs
  • Health & wellbeing programme
  • Life insurance
  • Profit sharing
  • Sick pay
Schedule:
  • Day shift
  • Monday to Friday
  • Weekend availability
Ability to commute/relocate:
* Northumberland, TD15 2AS: reliably commute or plan to relocate before starting work (required)

Experience:
  • Sales: 1 year (preferred)
  • Customer Service: 1 year (preferred)
Work authorisation:
* United Kingdom (required)

Work Location: In person

Application deadline: 24/06/2024