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Inbound Customer Service/administrator

3 months ago

Bolton, Bolton, United Kingdom Ajvani Shoes LTD Full time

Job Summary

Duties:

  • Use problem solving skills to identify and resolve customer issues
  • Provide advice about services available
  • Deal with cases
  • Process returns
  • Occasional telephone service required
  • Help with packing orders
  • General other duties as required

Skills/Qualifications:

  • Ability to communicate well with a variety of customers worldwide
  • Excellent spelling and grammar
  • Attention to detail
  • Good level of computer literacy
  • Problem solving skills
  • Good numeracy and literacy skills
  • Able to work effectively alone and as part of a team
  • Patience and empathy
  • Positive attitude
  • Willingness to learn new things
  • Desirable but not essential is an interest in fashion and footwear
  • Experience using eBay and Amazon an advantage
Training for in house systems will be provided. Experience not necessary but an advantage.

Role offered upon successful completion of a trial period.

Salary:
£11.44 per hour

Work Location:
In person