CRM Specialists

2 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Theo James Recruitment Full time £50,000
Group Income protection & life assurance (3x salary)

  • 25 days holiday + bank holidays
  • Discounts/Cashback on several Highstreet stores
  • Digital GP
Following probation period

  • Cycle to Work
  • Private Medical Insurance
  • Auto enrolled in 3rd month at 3% and 5% with an option to increase contributions following probation
  • Buy/sell holidays annually
  • Company car scheme
  • Critical Illness Cover
  • Health & Wellbeing Scheme
  • Health Assessments
  • Dental Insurance
Maintain and update the spares catalogue, ensuring accuracy and completeness of part data including numbers, descriptions, and pricing.

  • Analyse catalogue performance metrics, including sales data, customer feedback, and market trends, to identify areas for improvement.
Provide support and training to internal teams on catalogue usage, features, and updates.

  • Collaborate with IT team to integrate the catalogue with online platforms and systems or define the requirements of new systems.

Inventory Optimization:

  • Analyze historical data and market trends to forecast demand for spare parts accurately.
  • Implement strategies to optimize inventory levels, minimizing excess stock while ensuring availability to meet customer requirements.

Reporting and Analysis:

  • Generate regular reports on sales performance, inventory status, and customer feedback, providing insights and recommendations for improvement.
  • Utilize data analytics tools to identify opportunities for process optimization and cost reduction.
  • Conduct research to identify market trends, demand patterns, and competitive landscape related to commodities sold online.

Work with other business units to develop new products, services, or packages to facilitate the expansion of the whole of business.


  • Client visits to support Key Account Managers to promote New Business and Service offerings.
Detail-oriented with a focus on accuracy and quality.

  • Excellent analytical and problemsolving skills, with the ability to interpret data and insights to drive decisionmaking.
  • Strong understanding of product lifecycle management and inventory control principles.
  • Knowledge of ERP systems and CRM software is desirable.
Role focused on strategic development and optimization, offering professional growth and skill enhancement #J-18808-Ljbffr
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