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Specialist Services Administrator
2 weeks ago
Our mission is to empower our clients to optimise their workflows and enhance productivity through our cutting-edge technology and dedicated support.
As a Customer Service Specialist, you will play a pivotal role in ensuring a seamless experience for our customers from the initial project implementation and ongoing support.
You will serve as the primary point of contact for all customer inquiries, effectively managing relationships and driving customer satisfaction.
Your responsibilities will encompass coordination with sales, technical support, and development teams to deliver outstanding service and identify opportunities for upselling our solutions.
Manage customer accounts throughout the entire lifecycle, from initial project to ongoing support and beyond.Conduct regular check-ins with customers to assess satisfaction levels, address any concerns, and identify opportunities for additional products or services.
Identify change requests over technical support enquiries and provide proposals and costs.Work closely with technical support and development teams to ensure timely resolution of customer issues and effective project implementation.
Actively seek opportunities to upsell Zynk products and services based on customer needs and usage patterns.Maintain accurate records of customer interactions and activities in the CRM system.
Highly customer-focused with a passion for delivering exceptional service.
Competitive salary and performance-based incentives.
Opportunities for career growth and advancement within the company.
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Customer Service Administrator
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Quilter Business Services Full timeWhat the hiring manager says:This really is an exciting time to join Quilters UK Client Services. We have a range of roles requiring such a diverse spectrum of talent. No formal qualifications needed as we give full training and even the opportunity for mentoring if this is somethingyou're interested in.Each role plays a significant part in our wider...
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Customer Service Administrator
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Premier Placement Services Full timeWe are looking to recruit Customer Services Advisors to work for our successful client, in their brand-new office as part of a dynamic team.Based in Meir, Stoke-On-Trent.Shifts are 08:30-16:30 or 09:30-17:00, Monday Friday.£10-£10.40 per hour.This role involves: Tracking customer orders. Data entry. Reporting any issues with damages etc. Answering...
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Network Specialist
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Hays Specialist Recruitment Limited Full timeNetwork Specialist/Network Engineer/Newcastle/Permanent/HybridYour new companyHays Technology are recruiting a Network Specialist to join a large and expanding public sector organisation based in the North-East. You will be joining an experienced Network team and reporting to the Network Manager.Your new roleAs a Network Specialist you will be responsible...
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Infrastructure Support Specialist
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full timeThis is a key role within the NHSBSA ICT Technology Operations, the Infrastructure specialist will work as part of a team in supporting the ICT Infrastructure, Voice and Data network services to ensure the provision of an efficient and reliable service across all BSA offices.The post holder will be responsible for managing a range of IT Infrastructure, voice...
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Apprentice Processing Services Administrator
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Payroll Software & Services Group Full timeDescription:Are you looking to kickstart a career? Perhaps you are looking to expand on your experience and gain a work based qualification. Why not join us at Cintra as an apprentice, where you will make a difference by playing an important part in supporting the delivery of a high quality payroll and pensions service.Due to our continuous growth and...
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Administration Assistant
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Construction Recruitment Services Full timeWe have a fantastic new job opportunity for an Administrator Assistant who has excellent attention to detail, organisational, time-management and administrative skills with the ability to understand customer serviceWorking as the Administrator Assistant you will support the business with all aspects admin, ensuring documentation is accurate and records are...
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Service Administrator
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom All Temps Recruitment Ltd Full timeWe are currently looking to recruit an experienced Administrator with excellent organisational skills to work within a busy Service department supporting Service Engineers, Customers and planning and expediting orders.As an Administrator for the Service Department, you will be responsible for supporting the work of the department in relation to Planned...
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Processing Services Administrator
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Payroll Software & Services Group Full timeDescription:Cintra, part of PSSG, is a fast paced, fast growing company and our award winning software provides payroll solutions for over 1000 clients. If you're passionate about payroll and want to join a dynamic team of experienced professionals, look no further.We are looking for a Processing Services Administrator to join our team. If you have excellent...
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Processing Services Administrator
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Payroll Software & Services Group Full timeDescription:Cintra, part of PSSG, is a fast paced, fast growing company and our award winning software provides payroll solutions for over 1000 clients. If you're passionate about payroll and want to join a dynamic team of experienced professionals, look no further.We are looking for a Processing Services Administrator to join our team. If you have excellent...
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Clinical Administrator
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full timeWorking within a team of administrative staff to provide a comprehensive administrative and support service to Consultants, Medical Staff and other clinical members of their team i.e. Specialist Nurses. Communicates with patients regarding appointments and admissions at the request of the medical staff. Provide cover for Team Leader as required Cover...
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Clinical Administrator
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full timeWorking within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other members of the team e.g., Specialist Nurses. Communicates with patients regarding management of appointments and admissions at the request of the medical team. Provide cover for Team Leader within your administration team as...
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Administrator
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full timeWhat do we offer?27 days leave (increasing with length of service) plus 8 bank holidaysFlexible working (we are happy to discuss options such as compressed hours)Flexi timeHybrid working model (we are currently working largely remotely)Career developmentActive wellbeing and inclusion networksExcellent pensionAccess to a wide range of benefits and high street...
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Service Administrator
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Hart Door Systems Limited Full timeHART DOOR SYSTEMS LIMITEDJOB TITLE:Service AdministratorPLACE OF WORK: Office, Redburn Road, WesterhopeHOURS: 37.5 per Week (8:30-17:00)SALARIED OR HOURLY:Hourly Rate £10 - £13 (Depending on Skills/Experience)PAY PERIOD: MonthlyREPORTS TO: Service Team LeaderMAIN PURPOSE AND SCOPE OF THE JOBAs an Administrator for the Service Department, you will be...
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Clinical Administrator
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full timeWorking within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists. Communicates with patients regarding appointments and admissions at the request of the medical team. Provide cover for Team Leader within your administration...
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HR Administration Assistant
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full timeIf you enjoy administration work, have good communication skills, and are interested in a role that can make a difference, the NHS Business Services Authority (NHSBSA) have the opportunity for you We are looking for a HRSS Administration Assistant to join our team in Newcastle. It's the perfect opportunity to find out how rewarding a career with the NHS can...
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Clinical Administrator
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full timeWorking within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staffing and other clinical members of the team e.g., Specialist Nurses. Communicates with patients regarding management of appointments and admissions at the request of the medical team Provide cover for Team Leader within your administration...
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Centre Administrator
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle University Full timeCompany description:We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.Job description:The RoleWe have an exciting...
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Centre Administrator
2 months ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle University Full timeCompany description:We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.Job description:The RoleWe have an exciting...
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Payroll Benefits Specialist
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom JSS Search Full timePayroll & Benefits Specialist - 12 Month FTC - Hybrid Working - £45,000 + Fantastic Benefits We are working with a well established Financial Services business that are seeking a Compensation & Benefits Specialist to join them on an initial 12 Month Fixed Term Contract. This could also be suited for someone who has exposure in Payroll & Benefits and is...
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Operations Administrator
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Hays Specialist Recruitment Limited Full timePermanent Opportunity - Newcastle - Office Based - £25,000 - Monday - FridayYour new companyHays Recruitment is delighted to be working exclusively with a hospitality organisation who is looking for an Administrator to join their team.Your new roleYou will be communicating across all departments and responsible for completing day to day admin tasks and...