Customer Service
1 week ago
If you would like to work for a company that improve people's lives and social care through expert health care and life sciences this is the job for you.
They put people at the heart of everything they do, prioritising your well-being, they are passionate, ambitious, constant and reliable.
These vacancies have great prospects from personal development to career pathways and opportunities, offering competitivebenefits, and being part of a globally recognised company.
The office is located in Fountain Park just a 10 minute walk from Haymarket train station. This is a full time position working 40 hours a week with alternating weekends. Must be fully flexible for shift patterns.Duties;
- Consistently drive customer satisfaction through effectively matching services and products to their business needs.
- Making outbound calls to workers, gaining their availability for shifts.
- Taking in and outbound calls from workers to book their shifts while ensuring their skill set matches requirements needed.
- Enhance client relationships to support business growth while promoting nurse availability.
- Liaise with internal departments regarding additional requirements.
- Deliver exceptional customer service when speaking to clients and workers while promoting the online ordering and booking platform.
- Ensure all worker compliance is up to date and correct.
- Ensure professional, informative and positive relationships are created and maintained at all times.
- Experience delivering outstanding customer service with effective communication skills.
- A proven track record achieving company KPIs.
- Great organisational skills with the ability to problem solve, multitask, prioritise and work well under pressure with strict deadlines.
- Be an open, honest, respectful employee who used a range of communication methods and styles to convey information.
- Be self motivated with the ability to work under mínimal supervision.
- Yearly salary increase based on performance.
- Monthly and quarterly bonus based on companies KPIs.
- Hybrid working options once completed systems training.
- Company Pension.
- KPI Incentives and regular team nights.
-
Customer Service
1 week ago
Edinburgh, Edinburgh, United Kingdom Search Consultancy Full timeWould you like to work for a company who truly believes in what they do?And where helping is more important than profits?If you are someone who enjoys providing a first class customer service and takes a genuine interest in people's needs then the role of a Customer Service Agent could be just for you.Our client is committed to tackling fuel poverty and...
-
Customer Service
1 week ago
Edinburgh, Edinburgh, United Kingdom CHANNEL ALT LTD Full timeDuties: Provide accurate information about products and services Assist customers with order placement, tracking, and returns Conduct data entry tasks accurately and efficiently Communicate effectively with customers to resolve issues and provide solutions Utilise phone etiquette to ensure positive customer interactions Analyse customer needs to recommend...
-
Customer Service
1 week ago
Edinburgh, Edinburgh, United Kingdom Adecco Full timeCustomer Service Advisor - Front of HouseWelcome to the job description for a Customer Service Advisor position at an exciting company in the UK!- We are hiring Customer Service team members to support bespoke accommodation sites throughout the UK.- Join our summer team to prepare vibrant and modern accommodations for students.The Job Details:- Location:...
-
Customer Service
1 week ago
Edinburgh, Edinburgh, United Kingdom Meraki Full timeMeraki Talent is engaged with a global investment firm based in the heart of Edinburgh to appoint a Customer Service Representative for a long-term temporary position. This opportunity is for an initial 6 months an offers an excellent hourly rate which is paid weekly.You will be responsible for liasing with customer an ensuring first class service at all...
-
Customer Service
1 week ago
Edinburgh, Edinburgh, United Kingdom NatWest Group Full timeOur people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.Join us as a Customer Service & Operations Function Leader If you have strong team...
-
Customer Service
1 week ago
Edinburgh, Edinburgh, United Kingdom NatWest Group Full timeOur people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.Join us as a Customer Service & Operations Unit Leader Joining the Special...
-
Customer Service
1 week ago
Edinburgh, Edinburgh, United Kingdom Pure Spa & Beauty Full timePURE Spa & BeautyPURE Spa & Beauty's philosophy is simple — to combine essential spa and beauty treatments for time-starved individuals. Awarded 'Employer of the Year' in 2019 by the Professional Beauty Awards, PURE Spa and Beauty pride themselves in offering luxury spa therapies and beauty treatments in one convenient place.The RoleWe are hiring 1 Full...
-
Customer Service Advisor
1 week ago
Edinburgh, Edinburgh, United Kingdom LinkPoint Resources Limited Full timeWe specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Advisor to work for a leading brand. The role holder will provide world class customer service to prospective customers.£30,000 + Private Medical + Pension + Income Protection + Great Flexible BenefitsCustomer...
-
Customer Services Advisor
1 week ago
Edinburgh, Edinburgh, United Kingdom Tate Full timeTate Recruitment are working in partnership with Diligenta and are recruiting for talented Customer Service Representatives to join their organisation in Edinburgh.Standard Life, now part of Diligenta, a UK based FCA regulated subsidiary of Tata Consultancy Services (TCS) is a brand that has been trusted to look after peoples life savings and retirement...
-
Customer Service Advisor
1 week ago
Edinburgh, Edinburgh, United Kingdom Mettle Full timeCustomer Service & Operations, Customer:Customer Service Advisor:Edinburgh, United KingdomPermanentFull TimeR Power up what you do:This role is in Mettle:Mettle is for sole traders and limited companies with up to two owners (only one owner can access the account).Our people work differently depending on their jobs and needs. From hybrid working to flexible...
-
Customer Service Advisor
1 week ago
Edinburgh, Edinburgh, United Kingdom CSP U.K. LTD Full timeWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and customers. This is a full-time position in the financial services industry.Duties: Answer incoming calls and respond to customer inquiries in a professional and timely manner...
-
Customer Service Representative
1 week ago
Edinburgh, Edinburgh, United Kingdom VBUSA LTD Full timeWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries or issues.Responsibilities: Answer incoming customer calls and respond to inquiries or concerns Provide information about products and services...
-
Customer Service Advisor
1 week ago
Edinburgh, Edinburgh, United Kingdom Communications and Solutions Partners Group Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our clients, providing exceptional service and support.Duties: Provide accurate information about our products and services to customers Assist customers with...
-
Customer Service Assistant
1 week ago
Edinburgh, Edinburgh, United Kingdom CSP U.K. LTD Full timeWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction.Duties: Analyse customer needs and recommend appropriate solutions or upsell additional...
-
Customer Services Advisor
1 week ago
Edinburgh, Edinburgh, United Kingdom C&M Executive Recruitment Full timeCustomer service advisors - French speakers Required for this expanding travel company. They are looking to fill 4 positions, office based 23k plus 1k language allowance. They are looking for fluent French speakers from travel, hospitality or other service related industries.Customer service advisors duties Using your fluent French, Service travel clients...
-
Customer Services Sales
1 week ago
Edinburgh, Edinburgh, United Kingdom Jewson Builders Merchants Full timeJewson Customer Service Advisor - SalesAre you based in the Edinburgh area? If you're ready to take your customer service skills to the next level and join a team that's dedicated to providing great service, we want to hear from you- Hours:_7.30am-5.00pm Monday to Friday and every other Saturday morning 8am-12pm and part time options available._- Location:...
-
Customer Service Advisor
1 week ago
Edinburgh, Edinburgh, United Kingdom RecruitOne Full timeOverview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional face-to-face service to our clients, ensuring their needs are met. This is an excellent opportunity for someone with strong communication...
-
Customer Service Representative
1 week ago
Edinburgh, Edinburgh, United Kingdom The Eight Group Ltd Full timeWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.Responsibilities: Answer incoming customer inquiries in person Provide accurate information about...
-
Customer Service Assistant
1 week ago
Edinburgh, Edinburgh, United Kingdom CHANNEL ALT LTD Full timeWe are currently seeking a Customer Service Representative to join our team in providing exceptional service to our clients. As a Customer Service Representative, you will be the first point of contact for customers, handling inquiries and resolving issues promptly and professionally.Duties: Process orders, returns, and exchanges Maintain customer records by...
-
Customer Service Representative
1 week ago
Edinburgh, Edinburgh, United Kingdom CSP U.K. LTD Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a full-time position with opportunities for growth and development.Duties: Answer incoming...