Customer Service

2 weeks ago


Edinburgh, Edinburgh, United Kingdom Pure Spa & Beauty Full time

PURE Spa & Beauty
PURE Spa & Beauty's philosophy is simple — to combine essential spa and beauty treatments for time-starved individuals.

Awarded 'Employer of the Year' in 2019 by the Professional Beauty Awards, PURE Spa and Beauty pride themselves in offering luxury spa therapies and beauty treatments in one convenient place.


The Role


We are hiring 1 Full time and 2 Part time skilled Person(s) to join our dedicated Customer service team to help book appointments, assisting customers and helping with our online orders.


Benefits for Working with us:

  • Competitive hourly rate
  • The role is parttime and fulltime flexible working, with bonuses and commission on top of wages.
  • Real Living Wage, awardwinning employer
  • Full, ongoing training
  • Career development and progression opportunities
  • Opportunity for commission and incentive bonuses
  • 29 days holiday per year (pro rata)
  • Free treatment every month
  • Free use of Spa Facilities/ Gym Membership at applicable locations
  • Bonus scheme
  • VIP discounts for family & friends
  • Get your birthday off after 1 year of service
  • Staff pension enrolment
  • Extra holidays for 5/10 years of service
  • Referral program
  • Product and Treatment Discounts

We would love our new team members to have:

  • Experience with Phone and in face comunication with clients
  • A passion to go above and beyond in maintaining high standards of customer service

Job Types:
Full-time, Part-time, Permanent

Salary:
£9.50-£10.50 per hour

Benefits:

  • Company pension
  • Employee discount
  • Flexitime
  • Gym membership
  • Referral program
me

  • Store discount
  • Wellness programme

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Overtime
  • Weekend availability

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Signing bonus

Application question(s):

  • Please list 23 times you'd be available to interview.

Job Types:
Full-time, Permanent

Salary:
£9.50-£10.50 per hour

Benefits:

  • Company pension
  • Employee discount
  • Flexitime
  • Gym membership
  • Referral program
me

  • Store discount
  • Wellness programme

Schedule:

  • 8 hour shift
  • Flexitime
  • Monday to Friday
  • Overtime
  • Weekend availability

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Performance bonus
  • Signing bonus

Experience:

- customer service: 1 year (required)

Work Location:
One location
  • Customer Service

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Search Consultancy Full time

    Would you like to work for a company who truly believes in what they do?And where helping is more important than profits?If you are someone who enjoys providing a first class customer service and takes a genuine interest in people's needs then the role of a Customer Service Agent could be just for you.Our client is committed to tackling fuel poverty and...

  • Customer Service

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom CHANNEL ALT LTD Full time

    Duties: Provide accurate information about products and services Assist customers with order placement, tracking, and returns Conduct data entry tasks accurately and efficiently Communicate effectively with customers to resolve issues and provide solutions Utilise phone etiquette to ensure positive customer interactions Analyse customer needs to recommend...

  • Customer Service

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Adecco Full time

    Customer Service Advisor - Front of HouseWelcome to the job description for a Customer Service Advisor position at an exciting company in the UK!- We are hiring Customer Service team members to support bespoke accommodation sites throughout the UK.- Join our summer team to prepare vibrant and modern accommodations for students.The Job Details:- Location:...

  • Customer Service

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Meraki Full time

    Meraki Talent is engaged with a global investment firm based in the heart of Edinburgh to appoint a Customer Service Representative for a long-term temporary position. This opportunity is for an initial 6 months an offers an excellent hourly rate which is paid weekly.You will be responsible for liasing with customer an ensuring first class service at all...

  • Customer Service

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom NatWest Group Full time

    Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.Join us as a Customer Service & Operations Function Leader If you have strong team...

  • Customer Service

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Search Consultancy Full time

    My client is looking for a Placement Co-Ordinator to join their rapidly growing and successful team in Edinburgh.If you would like to work for a company that improve people's lives and social care through expert health care and life sciences this is the job for you.They put people at the heart of everything they do, prioritising your well-being, they are...

  • Customer Service

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom NatWest Group Full time

    Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.Join us as a Customer Service & Operations Unit Leader Joining the Special...


  • Edinburgh, Edinburgh, United Kingdom LinkPoint Resources Limited Full time

    We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Advisor to work for a leading brand. The role holder will provide world class customer service to prospective customers.£30,000 + Private Medical + Pension + Income Protection + Great Flexible BenefitsCustomer...


  • Edinburgh, Edinburgh, United Kingdom Tate Full time

    Tate Recruitment are working in partnership with Diligenta and are recruiting for talented Customer Service Representatives to join their organisation in Edinburgh.Standard Life, now part of Diligenta, a UK based FCA regulated subsidiary of Tata Consultancy Services (TCS) is a brand that has been trusted to look after peoples life savings and retirement...


  • Edinburgh, Edinburgh, United Kingdom Mettle Full time

    Customer Service & Operations, Customer:Customer Service Advisor:Edinburgh, United KingdomPermanentFull TimeR Power up what you do:This role is in Mettle:Mettle is for sole traders and limited companies with up to two owners (only one owner can access the account).Our people work differently depending on their jobs and needs. From hybrid working to flexible...


  • Edinburgh, Edinburgh, United Kingdom CSP U.K. LTD Full time

    We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and customers. This is a full-time position in the financial services industry.Duties: Answer incoming calls and respond to customer inquiries in a professional and timely manner...


  • Edinburgh, Edinburgh, United Kingdom VBUSA LTD Full time

    We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries or issues.Responsibilities: Answer incoming customer calls and respond to inquiries or concerns Provide information about products and services...


  • Edinburgh, Edinburgh, United Kingdom Communications and Solutions Partners Group Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our clients, providing exceptional service and support.Duties: Provide accurate information about our products and services to customers Assist customers with...


  • Edinburgh, Edinburgh, United Kingdom CSP U.K. LTD Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction.Duties: Analyse customer needs and recommend appropriate solutions or upsell additional...


  • Edinburgh, Edinburgh, United Kingdom C&M Executive Recruitment Full time

    Customer service advisors - French speakers Required for this expanding travel company. They are looking to fill 4 positions, office based 23k plus 1k language allowance. They are looking for fluent French speakers from travel, hospitality or other service related industries.Customer service advisors duties Using your fluent French, Service travel clients...


  • Edinburgh, Edinburgh, United Kingdom Jewson Builders Merchants Full time

    Jewson Customer Service Advisor - SalesAre you based in the Edinburgh area? If you're ready to take your customer service skills to the next level and join a team that's dedicated to providing great service, we want to hear from you- Hours:_7.30am-5.00pm Monday to Friday and every other Saturday morning 8am-12pm and part time options available._- Location:...


  • Edinburgh, Edinburgh, United Kingdom RecruitOne Full time

    Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional face-to-face service to our clients, ensuring their needs are met. This is an excellent opportunity for someone with strong communication...


  • Edinburgh, Edinburgh, United Kingdom The Eight Group Ltd Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.Responsibilities: Answer incoming customer inquiries in person Provide accurate information about...


  • Edinburgh, Edinburgh, United Kingdom CHANNEL ALT LTD Full time

    We are currently seeking a Customer Service Representative to join our team in providing exceptional service to our clients. As a Customer Service Representative, you will be the first point of contact for customers, handling inquiries and resolving issues promptly and professionally.Duties: Process orders, returns, and exchanges Maintain customer records by...


  • Edinburgh, Edinburgh, United Kingdom CSP U.K. LTD Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a full-time position with opportunities for growth and development.Duties: Answer incoming...