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Security Supervisor

3 months ago

Cambridge, Cambridgeshire, United Kingdom OCS Group Full time

About The Role:

We have a vacancy for a Security Supervisor.

The main purpose of the role is to provide leadership to a team of security officers offering security services and welcoming patients to Royal Papworth Hospital.


The post holder will establish and maintain highly effective customer relationships through all types of communications whether this be in person or through Information Communication Technology.


A key member of the Operational team responsible for Managing a team of Security Officers to ensure the highest level of security and safety of both customer buildings and personnel is met.


You will effectively supervise on a day-to-day basis the operation of the security team, ensuring that an exceptional end-to-end service is provided as per contract requirements.

You will ensure that all assigned tasks are completed in a professional and timely manner and all relevant legislation is adhered to.


Main Duties:

  • Supervising the security team, providing exceptional first line manned guarding to the assigned contract
  • Ensuring that all duties carried out in an honest, ethical, and professional manner
  • To provide exceptional level of service to all staff and visitors to the site
  • To be a point of contact for all emergency situations
  • To operate and control the CCTV system
  • To ensure regular patrols of the site while ensuring all standards are maintained
  • Duty manager cover on weekends on rotation
  • To manage team rotas and Timegate systems
  • Supervising the security team, providing exceptional first line manned guarding to the assigned contract
  • Ensuring compliance with all identified legislation, i.e. H&S, SIA Licensing & Risk Assessments
  • Ensuring that all duties carried out in an honest, ethical and professional manner
  • To provide exceptional level of service to all staff and visitors to the site

To be successful in the role, you will need:

  • SIA License (Door Supervision)
  • essential.
  • Essential an understanding of a Manned Guarding environment.

Personal Characteristics/Attributes:

  • Excellent communication skills both written & verbal.
  • Ability to work on own initiative.
  • Ability to work effectively within a team.
  • A professional demeanour.

What will you get in return?

  • A pension scheme
- to save for the future - eligibility rules apply

  • Access to high street discounts
  • Access to low interest loans
  • Recognition scheme 'OCS Stars' monetary rewards given to top performers
  • Training and Development
- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme

  • Long Service Awards
  • Cycle to work scheme
- discounted bicycles

  • Access to our Employee Assistance Programme
  • 247 Wellbeing Support

About Us:


At OCS, we're a proud bunch of around 20,000 colleagues who put customer service at the heart of everything we do.

We are not just a cleaning company; we hire security officers, caterers, landscapers, and engineers to name just a few.

Our job and career opportunities are endless for full-time, part-time, and casual positions, in addition to countless internal opportunities for existing colleagues.

We are big believers in supporting and investing in our colleagues from their very first day because we know that our people are critical to our business and making sure we deliver for our customers.

This is what makes OCS a great place to work.