Case Management

2 weeks ago

London, Greater London, United Kingdom Deutsche Bank Full time

Job Title Case Management - Transaction Coordination Group (TCG), Know Your Client (KYC)

Location London

Corporate Title Associate

Deutsche Bank is a client-centric global Bank.

One that is leading change and innovation in the industry - championing integrity, sustainable performance, and innovation with our clients, and redefining our culture and relationships with each other.

The TCG supports the Origination and Advisory business. TCG is heavily involved in the loan closing process and the front to back coordination of origination lending transactions.

In this role you will face off with internal stakeholders as well as Clients.

You will be managing and overseeing the clients KYC process from the Case Management perspective in Europe, the Middle East and Africa (EMEA).


What we'll offer you


A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace.

That's why we are committed to providing an environment with your development and wellbeing at its centre.

Hybrid Working

You can expect:

  • Competitive salary and noncontributory pension
  • 30 days' holiday plus bank holidays, with the option to purchase additional days
  • Life Assurance and Private Healthcare for you and your family
  • A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
  • The opportunity to support a wide ranging CSR programme + 2 days' volunteering leave per year

Your key responsibilities

  • Reviewing requests for client onboarding/documentation to support the maintenance of the KYC due diligence for our clients
  • Manage communications with the deal team through the case lifecycle. Case Managers own the Case front to back from a KYC and onboarding perspective
  • Liaising with the Client On boarding Teams to ensure file acceptance and completeness, updating tracking/ Management Information tools, liaising with the Anti-Financial Crime team where required
  • Identifying upcoming client adoption requirements, collaborating in prioritisation of requests and ensure suitable processes are followed in a timely manner to complete the adoption process
  • Review and understand the KYC policy and procedure and provide full transparency to the business on general policy and policy changes

Your skills and experience

  • Advanced banking/financial services experience, including KYC/Compliance experience
  • Understanding of Control, Compliance, and Investigation functions in the banking industry and of the endtoend KYC and client onboarding processes
  • Understanding of the front to back on boarding function. Experience of working in offshore locations
  • Experience in a Corporate Finance environment would be advantageous
  • Evidence of a strong change background and ability to drive process efficiency

How we'll support you

  • Flexible working to assist you balance your personal priorities
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs
  • We value diversity and as an equal opportunities' employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (for example, screen readers, assistive hearing devices, adapted keyboards)

About us and our teams
Deutsche Bank is the leading German bank with strong European roots and a global network.

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation.

We build talented and diverse teams to drive business results and encourage our people to develop to their full potential.

Talk to us about flexible work arrangements and other initiatives we offer.

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