ER Case Manager
2 weeks ago
We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.
Contract Type – Indefinite
Location – UK
Closing date – Tuesday 11th June 2024 at 23:59 UK time
You must have the legal right to work in UK at the time of application.
There is no relocation or sponsorship support.
British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview.
About the role:
The Global ER function provides professional and expert advice and support in the management of employee relations issues including the ER implications of change projects, redundancy, grievances, appeals, disciplinary matters and bullying and harassment.
The People function model is currently subject to review as part of our strategic response to the key challenges facing the organisation, including the need to remain sustainable in our spend, agile in our approach, and effective in the way we work.
The ER Case Managers play a key role in the successful management of our global ER casework agenda. Operating in line with our global polices, and local legislation, the ER Case Manager will be responsible for end-to-end case management for a range of cases identified to be either sensitive or complex and will also be required to undertake or facilitate informal resolution and investigations as required and in support of issues in any of the countries in which we operate.
Main Responsibilities
Working in partnership with investigators, decision managers, disciplinary hearing managers, subject matter experts, key stakeholders and employment lawyers, to manage complex and/or sensitive employee relations cases. Working effectively as part of a wider global ER casework team. Providing a level of rigour, assurance, and consistency of approach in the management and support of cases. Ensuring all essential documentation related to cases is stored in a central archive and in accordance with the set of standards and protocols (naming conventions etc) established. Managing cases effectively, considering legal implications, and escalating as necessary Facilitating or conducting informal resolution. Undertaking investigations. Driving timely resolution of all matters. Coaching and developing line management capability in employee relations matters, with a strong focus on informal resolution. Providing advice and clarification to the Advisory hubs on ER policies relating to disputes and dispute resolution. Providing insights and learnings from cases managed. A focus on continuous improvement.Minimum/essential requirements
Experience of advising on and supporting the management a range of complex employee relations cases. Ability to apply employee relations policies and interpret differing relevant employment legislation. Experience of interpreting and applying employment law and legal advice Proven experience of successful stakeholder management. Strong interpersonal skills and ability to challenge constructively and influence. Experience of undertaking complex employee relations investigations and report writing. Ability to write and present well thought through information clearly and concisely. Experience of working with and managing internal and external legal team relationships Experience of informal resolution Ability to demonstrate cultural sensitivity Ability to plan workload, meet deadlines, and hold others to account Ability to provide insight and analysis Ability to deliver with rigour and pace Ability to work with competing priorities and requirementsDesirable
Management of employee relations cases in a large, international organisation Understanding and experience of applying the employment legal/regulatory framework in the UKLanguage Requirements
The British Council systems and global processes operate in English. Written and verbal proficiency in English is required
A connected and trusted UK in a more connected and trusted world.
Equality , Diversity, and Inclusion (EDI) Statement
-
Er Manager
2 weeks ago
London, Greater London, United Kingdom James Gray Associates Full timeJob Title: ER ManagerSalary: up to £55,000paLocation: London / hybridA renowned academic institution are seeking an ER Manager who has previously specialised in medical ER casework.*Please note - applicants will only be successful if they possess medical/NHS ER casework knowledge and experience.Responsibilities: Taking the lead in supporting Line Managers...
-
ER Manager
7 days ago
London, Greater London, United Kingdom Oakleaf Partnership Full timeER Manager PermanentGreat benefitsSuper flexible hybrid working offering.City of London Oakleaf is partnering with a leading global accounting firm to recruit for an ER manager to join their busy team. The role reports into the Senior Employee Relations Manager and will be responsible for providing expert guidance across the firm. About the role: Reporting...
-
Er Advisor
2 weeks ago
London, Greater London, United Kingdom GCS Recruitment Specialists Ltd Full timeER AdvisorI am working with a Public Sector Organisation based in Harrow who are looking for an ER Advisor for 3 Months Initially.The role is full time, to start ASAP and paying up to £22 Umbrella per hour.***Job PurposeThe ER Advisor provides advice and support to line managers on a range of human resource management issues including, but not limited to...
-
Er Advisor
2 weeks ago
London, Greater London, United Kingdom Page Personnel Full timeA new and exciting opportunity to join a top University Group. Offering hybrid work and an ASAP startAbout Our Client:A top London University in East London.- giving advice on employment policies and practices and work alongside the ER Manager and wider HR team.- be the first point of contact for all ER queries, managing informal and formal casework,...
-
Er Advisor
2 weeks ago
London, Greater London, United Kingdom Page Personnel HR Full timeA new and exciting opportunity for an experienced Employee Relations Advisor to join a top university group in London. Offering and immediate start and hybrid working.Client DetailsA top University group in East London.Description- being the first point of contact for all ER queries and cases.- giving advice on employment policies, grievances, absence...
-
Er Advisor
2 weeks ago
London, Greater London, United Kingdom Page Personnel - UK Full timeA new and exciting opportunity to join a top University Group. Offering hybrid work and an ASAP startAbout Our Client:A top London University in East London.- giving advice on employment policies and practices and work alongside the ER Manager and wider HR team.- be the first point of contact for all ER queries, managing informal and formal casework,...
-
Assistant Er Manager
2 weeks ago
London, Greater London, United Kingdom Alexander Lloyd Full timeAlexander Lloyd are delighted to be supporting one of our key clients in the Professional Services Industry on the recruitment of an Assistant Employee Relations Manager.This organisation are going from strength to strength and are continuing to grow. They take a lot of pride in the culture of the organisation and continuously developing their people agenda...
-
ER Partner
2 weeks ago
London, Greater London, United Kingdom OCS Group UK Full time £25Job Title: Employee Relations (ER) Partner at OCS Group UK & IrelandLocation: IpswichSalary: CompetitiveHours per week: Monday to FridayCompany OverviewOCS Group UK & Ireland, created through the merger of Atalian Servest and OCS, is a prominent facilities management company offering a wide range of services including cleaning, catering, security, technical...
-
ER Officer
2 months ago
London, Greater London, United Kingdom Michael Page Human Resources Full timeThis position requires an efficient ER Officer who can support the Human Resources team within a top London University group. The ER Officer will be responsible for a variety of tasks, including employee relations, administration, sitting in on meetings, note taking and policy implementation.Client DetailsThis organisation is a large University group located...
-
Er Advisor
2 weeks ago
London, Greater London, United Kingdom Capita Full timeWHO CARES?Another traffic jam, train strike, bus has broken down, the cost of petrolwon't affect youGo downstairs, make a cuppa and switch on your laptop. It's as simple as thatPermanent remote working, fantastic team, opportunities to learn and develop, progression within the ER Hub and the rest of Capita, fast paced and rewarding role, fun environment,...
-
ER Advisor
4 weeks ago
London, Greater London, United Kingdom Capita Full timeWHO CARES? Another traffic jam, train strike, bus has broken down, the cost of petrol ... won't affect you Go downstairs, make a cuppa and switch on your laptop. It's as simple as thatPermanent remote working, fantastic team, opportunities to learn and develop, progression within the ER Hub and the rest of Capita, fast paced and rewarding role, fun...
-
Er Advisor
2 weeks ago
London, Greater London, United Kingdom ASOS Full timeCompany DescriptionCompany DescriptionWe're ASOS. We blend our flair for fashion with our love of cutting-edge technology, but more importantly were interested in how we can bring the best out of you.We exist to give people the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without...
-
Regional Er Advisor
2 weeks ago
London, Greater London, United Kingdom HR CAREERS & NATIONWIDE RECRUITMENT SERVICE Full timeRegional HR Advisor/ ER AdvisorPaying up to £36,900 based on Salary £33,900 + Car Allowance £3,000Covering London and South East - Driving to various client sites.As Regional HR Advisor, you will provide the best remote ER / HR support and advice to managers in a focused quality way. You will manage a wide range of cases escalated from NRS clients' HR...
-
Er Advisor
2 weeks ago
London, Greater London, United Kingdom BBC Full timeHuman Resources- Permanent - Full Time- London, GB, 0- BBC PUBLIC SERVICE B'CAST- Job Closing Date: 22/03/2024THE ROLE:Package Description:Job Reference:13039Band: BSalary: £24,000 to £32,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.Contract:...
-
ER Business Partner Systems
2 weeks ago
London, Greater London, United Kingdom Capita Full timeDescription : What you will do: The role is broken down into 70% ER Partnering and 30% Systems and information Minimize risk to the business by working collaboratively with Business Integrity to conduct investigations, escalate issues/concerns regarding whistleblowing and protected disclosures. Maintain relationship with Legal providers as needed to...
-
er Advisor
1 month ago
London, Greater London, United Kingdom BOOTS Full timeContract: Fixed Term (6 months) & Permanent Opportunity availableClosing date: Thursday 18th AprilRecruitment Partner: Lizzy ParfittPeoplePoint is part of the Employee Relations Team within HR Operations. We are passionate about providing excellent support for leaders across our stores, opticians, and support office, around the ER issues they face. We are a...
-
Regional HR ER Advisor
2 weeks ago
London, Greater London, United Kingdom This is Alexander Faraday Limited Full timeOur client is a reputable company that has recently experienced significant growth.The Role: Our client is seeking a Regional HR Advisor to support 30 sites in the Southern region of the UK. This opportunity allows for remote work and is ideal for individuals with some Employee Relations (ER) experience who aim to enhance their skills in a dynamic...
-
ER Specialist
2 weeks ago
London, Greater London, United Kingdom QBE Insurance Full timePrimary DetailsTime Type: Full timeWorker Type: EmployeeThe Exciting OpportunityQBE European Operations (EO) is thrilled to be recruiting an ER Specialist to join our forward-thinking ER team. This is a fantastic chance for individuals passionate about ER to join an organization that prioritizes the wellbeing of its employees. This role is available at...
-
ER Specialist
2 weeks ago
London, Greater London, United Kingdom QBE Insurance Full timeFunctional Store and/or access information on a device Precise geolocation data, and identification through device scanning Personalised content, content measurement, audience research, and services development ER Specialist QBE Insurance London, United Kingdom Posted 2 days ago Hybrid Job Permanent Competitive Primary Details Time Type: Full time ...
-
Employee Relations Case Advisor
2 weeks ago
London, Greater London, United Kingdom Southwark Council Full timeAdditional salary details Benefits and more information**:At Southwark Council, we believe our greatest strength to be our people. Driven by values that promote openness, honesty, and accountability, we're committed to ensuring our staff, residents, and communities are enabled to reach their full potential.As an ER Case Advisor, you'll take on a key role...
