We have other current jobs related to this field that you can find below

  • Customer Recoveries Advisor

    4 weeks ago

    Manchester, United Kingdom N Brown Full time

    Customer Recoveries Advisor Job details Salary £24,506.70 per annum LocationManchester Discipline Reference016684 We’re looking for an Recoveries Advisor to join our Financial Services team.  As a Recoveries advisor you will be an integral part of the financial services family. Working closely with our customers and your colleagues you...

  • Customer Recoveries Advisor

    4 weeks ago

    MANCHESTER, United Kingdom N BROWN Full time

    We're looking for an Recoveries Advisor to join our Financial Services team. As a Recoveries advisor you will be an integral part of the financial services family. Working closely with our customers and your colleagues you will deliver a solution focussed approach to what can be challenging and complex situations. The ideal candidate will be bright,...

  • Customer Recoveries Advisor

    4 weeks ago

    MANCHESTER, United Kingdom N BROWN Full time

    We're looking for an Recoveries Advisor to join our Financial Services team. As a Recoveries advisor you will be an integral part of the financial services family. Working closely with our customers and your colleagues you will deliver a solution focussed approach to what can be challenging and complex situations. The ideal candidate will be bright,...

  • Customer Recoveries Advisor

    3 weeks ago

    Manchester, United Kingdom NBrown Group Full time

    **We're looking for an Recoveries Advisor to join our Financial Services team. **As a Recoveries advisor you will be an integral part of the financial services family. Working closely with our customers and your colleagues you will deliver a solution focussed approach to what can be challenging and complex situations. The ideal candidate will be bright,...

  • Customer Recovery Advisor

    3 months ago

    Manchester, United Kingdom N Brown Full time

    **Job details**: - Salary 22000 + Excellent Benefits Package - LocationManchester - DisciplineFinancial Services & Customer Operations - Reference011943 **N Brown - who we are and why work for us?** At N Brown, we’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by...

  • Customer Recovery Advisor New

    3 months ago

    Manchester, United Kingdom N Brown Full time

    **Job details**: - Salary 22,000 + Excellent Benefits - DisciplineFinancial Services & Customer Operations - Reference011102 **N Brown - who we are and why work for us?** At N Brown, we’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by ‘championing inclusion, we’ll...

  • Customer Service Advisor

    2 months ago

    Manchester, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - On-the-job training - Safe work environment - Company perks We are looking for a Customer Service Advisor to join our team in Manchester. This position is responsible for...

  • Customer Service Advisor

    2 months ago

    Manchester, United Kingdom Switch Advisor Ltd Full time

    As a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction. **Responsibilities**: - Provide exceptional customer service to clients by...

  • Recovery and Collections Specialist

    4 weeks ago

    Manchester, United Kingdom Rico Property Finance Ltd (TA D&R Recruitment) Full time

    Recovery and Collections Specialist Salary: Up to £45,000 + 10% Bonus Location: Manchester Hybrid 2 days in office, 3 days at home We are looking for a Recovery Manager to manage a small portfolio of commercial borrowers facing challenges such as loan servicing issues, security risks, or exit risks. In this role, you will support the Head of Collections...

  • Customer Service Advisor

    3 months ago

    Manchester, United Kingdom Page Personnel Full time

    Opportunity to work for a leading Retail company - Excellent benefits **About Our Client**: Our client are a well established retail business based in Manchester, they are currently going through a period of growth and are looking for Customer Service Advisors to join their Recoveries team. Our client offers great career progression, competitive salary and...

  • Customer Service Advisor

    3 months ago

    Manchester, United Kingdom Page Personnel Full time

    Opportunity to work for a leading financial services business - Excellent benefits **About Our Client**: Our client are a well established Financial Services business based in Manchester, they are currently going through a period of growth and are looking for Customer Service Advisors to join their Recoveries team. Our client offers great career...

  • Recovery and Collections Specialist

    4 weeks ago

    Manchester, United Kingdom Rico Property Finance Ltd (TA D&R Recruitment) Full time

    Recovery and Collections SpecialistSalary: Up to £45,000 + 10% BonusLocation: ManchesterHybrid 2 days in office, 3 days at homeWe are looking for a Recovery Manager to manage a small portfolio of commercial borrowers facing challenges such as loan servicing issues, security risks, or exit risks. In this role, you will support the Head of Collections and...

  • Collections and Recoveries Specialist

    4 weeks ago

    Manchester, United Kingdom Rico Property Finance Ltd (TA D&R Recruitment) Full time

    Senior Collections and Recoveries Specialist Senior Collections and Recoveries Specialist Up to £45,000 + Bonuses Manchester City Centre Benefits - Hybrid working, Healthshield - Healthcare, Dental, Optical, Life Assurance (after 3 months) 4 x annual salary, 25 days holiday P.A plus bank holidays Hours – 37.5 hours per week As a recovery specialist, you...

  • Debt Advisor

    3 months ago

    Manchester, United Kingdom The Debt Advisor Full time

    **Job Description and Specification** Job Title: Debt Advisor Department: The Debt Advisor Responsible to: Head of Operations Hours of work: 35 hours per week Main Purpose: To provide whole of market advice to prospective consumers The Debt Advisor is a rapid growing business with a firm foothold in the IVA and Debt Management market. We are looking to...

  • Collections and Recoveries Specialist

    4 weeks ago

    Manchester, United Kingdom Rico Property Finance Ltd (TA D&R Recruitment) Full time

    Senior Collections and Recoveries SpecialistSenior Collections and Recoveries SpecialistUp to £45,000 + BonusesManchester City CentreBenefits - Hybrid working, Healthshield - Healthcare, Dental, Optical, Life Assurance (after 3 months) 4 x annual salary, 25 days holiday P.A plus bank holidaysHours – 37.5 hours per weekAs a recovery specialist, you will be...

  • Sales Advisor

    3 months ago

    Manchester, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Growth opportunities - Casual work attire - Relaxed atmosphere - Regular social events **Responsibilities**: - Greet customers and provide excellent customer service. -...

  • Sales Advisor

    3 months ago

    Manchester, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Growth opportunities - Casual work attire - Relaxed atmosphere - Regular social events **Responsibilities**: - Greet customers and provide excellent customer service. -...

  • Customer Service Assistant

    2 months ago

    Manchester, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative in Manchester! We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence as we need to grow and expand. **About Us**: At Switch Advisor, we are committed to providing unparalleled customer service, and our success is driven by...

  • Collections Advisor

    4 weeks ago

    Manchester, United Kingdom Rico Property Finance Ltd (TA D&R Recruitment) Full time

    Senior Collections Advisor Senior Collections and Recoveries Specialist Up to £45,000 + Bonuses Manchester City Centre Benefits - Hybrid working, Healthshield - Healthcare, Dental, Optical, Life Assurance (after 3 months) 4 x annual salary, 25 days holiday P.A plus bank holidays Hours – 37.5 hours per week As a recovery specialist, you will be responsible...

  • Collections Advisor

    3 weeks ago

    Manchester, United Kingdom Rico Property Finance Ltd (TA D&R Recruitment) Full time

    Collections Advisor Senior Collections and Recoveries Specialist Up to £45,000 + Bonuses Manchester City Centre Benefits - Hybrid working, Healthshield - Healthcare, Dental, Optical, Life Assurance (after 3 months) 4 x annual salary, 25 days holiday P.A plus bank holidays Hours - 37.5 hours per week As a recovery specialist, you will be responsible...

Customer Recovery Advisor

2 months ago

Manchester, United Kingdom N Brown Full time

Job details:

  • Salary Competitive and strong benefits
  • LocationManchester
  • Discipline Financial Services & Customer Operations


 Reference01728
  • Contact NameTessa Fuller

The role

We're looking for an Recoveries Advisor to join our Financial Services team**
N Brown - who we are and why work for us?


At N Brown, we're committed to building a diverse workforce and creating an inclusive environment that values equality for all.

Our vision is that by 'championing inclusion, we'll become the most loved and trusted fashion retailer'. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture.

We're a forward-thinking digital retailer with a financial services proposition to be proud of. We're customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We're experienced, with over 160 years of trading under our belt.

We're inclusive, as we believe in fashion without boundaries; and we're sustainable, striving to make as little impact on the planet as possible.

In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and we're so proud to have made this list - as voted for by our very own colleagues

What will you do as an
Recoveries Advisor in FS
at N Brown?

  • Interacting with customers who may be in arears
  • Negotiating payment plans
  • Taking payments
  • Logging and resolving complaints
  • Assisting customer with budgeting
  • Assisting customers with repayment offers
  • Dealing with disputes
  • Maintaining personal records
  • Assisting vulnerable customers

What skills and experience will you have?

  • Ability to operate in a regulated environment
  • Ability to operate and interact using multiple contact channels (Telephony, Written, Digital)
  • Driven and Able to work to KPI's
  • Problem solver
  • Solution focused
  • Ability to review and analyse information at a fast pace
  • Ability to remain controlled in a challenging environment
  • Ability to utilise multiple IT platform
  • Demonstrate Nbrown behaviours

What's in it for you?

  • Hybrid working
  • 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days
  • Annual bonus scheme
  • Enhanced maternity and adoption leave
  • Access to Apricity, a selffunding IVF benefit at a reduced rate
  • Company pension with up to 8% N Brown contribution
  • Mental Health support both internally and externally, including access to our wellbeing champions and counselling services
  • A range of financial wellbeing support
  • Colleague discount across all N Brown brands
  • Onsite café with subsidised rates and local restaurant discounts
  • Paid volunteer time all our colleagues can take a full day paid to volunteer for a charity of their choice

Ways of Working
We offer hybrid working which varies across the business depending on the role you're in. For this role, the expectation would be 5 days per week. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we're perfectly located, plus we're surrounded by cool cafes, trendy bars and the best places to eat

Our promise to you:

We're an equal opportunity employer and value diversity.

We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.