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Volunteer Group Support Worker
3 months ago
Overview:
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are
We have an exciting opportunity for a Volunteer Group Support Worker who has the skills and experience to assess and engage with our service users, to join our
RISE service.
No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key.
Where:
Ealing
When:
***We are looking to get the right person into the team ASAP
Hours: 20 per week
Responsibilities:
About the role:
- Supporting the Recovery Group team in the preparation and administration of the recovery support groups
- Responsibilities in the administration, this including updating spreadsheets, monitoring of attendees, recording referrals and logging attendance notes on client records.
- Sending reminders to service users for their upcoming group session
- Recording all referrals and attendance on the appropriate Excel spreadsheets
- Recording case notes on our case management system
- Supporting service users to identify appropriate groups relevant to their treatment journey
About you:
- Understanding of the issues faced by our client group
- IT literacy
- Excellent written and verbal communication skills
- Excellent time management skills, and an ability to work on own initiative prioritising accordingly.
- Ability to liaise and work in partnership with a wide range of professionals and agencies.
- Ability to respect and maintain confidentiality
What we will give to you:
- Access to our Employee assistance programme(EAP)
- Free eye tests when you start using display screen equipment for your volunteering role
- Our wellbeing hour, which entitles all our colleagues to one hour each week to do something that makes them feel good.
- Retail Discounts and access to Health Services Discounts
- Bluecrest Health Checks
- Gym Flex Discounts
- My Active Discounts
- Insurance support such as life assurance, pedal sure and phone insurance
- Discounts on Gourmet Card
Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications_**If this sounds like you and you would like to begin your journey with
Change Grow Live, then we would love to talk to you.
