Support Professional
4 days ago
We are seeking a highly motivated and compassionate Support Worker to join our Young People service in Ealing. As a Support Worker, you will play a vital role in providing support to customers to help them develop the life skills they require to meet their assessed needs.
Key Responsibilities- Building supportive relationships with customers and working proactively with the team to handle the service caseload and administrative responsibilities.
- Supporting customers to set personalised goals and conducting regular key work sessions to achieve these goals.
- Ensuring ongoing assessment and management of risks associated with customers, promoting a positive risk-taking approach.
- Providing support with daily living activities and developing links with local statutory and voluntary organisations to provide engagement opportunities for customers.
- Empowering customers to access the services and benefits they are entitled to and encouraging them to pay their rent and manage their accounts effectively.
- Ensuring adherence to Look Ahead's health and safety policies and procedures.
We are looking for someone who is fundamentally calm and resilient, with a practical and logical mind and a natural ability to be well-organised. You should be flexible, open to feedback and self-development, and thrive in dynamic and diverse environments.
You will have a strong customer focus, be motivated towards excellence and improvement of personal performance, and have a can-do attitude. You should also be able to cope positively with challenging and diverse behaviours.
Requirements- NVQ Level 3 or equivalent, or willingness to work towards an NVQ.
- 1 year experience working with young people.
Look Ahead is a leading not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. We deliver over 120 services, providing support to around 6000 customers each year.
We have a strong social purpose and live and work by our values: Excellence and innovation, Caring and Compassionate, Inclusive and Trusted, and One-Team. We are committed to safeguarding and promoting the welfare of children and adults at risk, and expect all employees, workers, and volunteers to share this commitment.
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