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Guest Service Assistant

3 months ago

Harlow, Essex, United Kingdom Holiday Inn Express Harlow Full time
_Guest Service Assistant_
We are currently seeking a fliexible and reliable Guest Service Assistant to join our team.

Purpose of the job:

  • Reception duties, including checking in and out of guests, answering telephone, making reservations and dealing with queries and enquiries
  • Serving the drinks and food from the bar & restaurant
  • Cash handling including float counting and banking in compliance with brand standards.
  • Service and clearing of breakfast including general cleaning and tidying.
  • Completion of tasks as designated per shift
  • Ensuring that cleanliness is maintained in all public areas
  • Have good knowledge of your local area
  • Be aware of IHG Rewards Club loyalty programme and be actively involved in enrolling new members
  • Be actively involved in your personal development and training
  • Any other duties that may be requested by the management.
  • Flexibility and ability to work morning and evening shifts including weekends
full time hours

Work remotely

  • No

Job Types:
Full-time, Permanent

Salary:
£9.50 per hour

Benefits:

  • Discounted or free food
  • Employee discount
  • Onsite parking

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Overtime
  • Weekend availability

Work Location:
One location