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Customer Service
3 months ago
Job Overview:
Duties:
- Assist customers with product inquiries, orders, and issue resolution
- Conduct data entry accurately and efficiently
- Analyse customer needs to recommend suitable products or services
- Uphold phone etiquette standards while interacting with customers
- Communicate effectively in both English and Spanish
- Utilise multilingual skills to assist a diverse customer base
Experience:
- Proven experience in a customer service role
- Proficiency in data entry tasks
- Bilingual proficiency in English and Spanish
- Strong analytical skills to understand customer requirements
- Excellent phone etiquette and communication skills
- Ability to upsell products or services to customers
Pay:
£501.00 per week
Benefits:
- Free parking
- Onsite parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Work Location:
In person
