Operational Support Desk Administrator

2 weeks ago


Liverpool, Liverpool, United Kingdom Kingdom Group Full time £23,464

An excellent opportunity has arisen to apply for an Administrator role with Kingdom LA Support Ltd, working at our Head Office in Newton-le-Willows, WA12 area.

Salary: £23,464.35 Per Annum.

Hours: 37.5 hours per week, Monday to Friday. 09:00am - 17:00pm.

What's in it for you?

  • Competitive market salary.
  • Competitive holiday allowance.
  • Access to advanced / early pay scheme.
  • Access to Group Care Scheme.
  • Workplace pension.
  • Kingdom Colleague App including Employee Assistance Program and Wellbeing Support.
  • Access to free personal development qualifications and career plans (Kingdom Academy).

Responsibilities:

Administration

Working for Kingdom Local Authority Support you will be provided with knowledge of relevant legislation, including the Environmental Protection Act 1990, Anti-Social Behaviour Crime and Policing Act 2014, London Local Authorities Act 1990, and other applicable laws used by our teams at the Council and to complete the below administration task:

  • Follow best-in-class administration procedures
  • Deal with public appeals, extensions, and payments (phone calls and emails)
  • Produce and Quality Assure prosecution files.
  • Support the general team
  • Use software such as Access, Halo, and Sage.

What we need from you - skill base requirements:

  • Minimum 1-year customer service experience.
  • Administration experience.

Professional Qualifications & Licenses (holding or working towards a distinct advantage)

  • A full five-year checkable employment history including a minimum of 2 work references, a personal credit check, right of work compliance.
  • Other appropriate professional qualifications.

The successful applicant will match the below skill set:

  • Passionate about delivering best-in-class administration.
  • An effective verbal and written communicator.
  • Process and compliance driven.
  • Proficient in Excel and Word.
  • Into the detail, organised and with a 'can do' attitude.
  • Able to prioritise taska and meet deadlines efficiently.
  • A fast learner with a proactive approach to personal development and a willingness to acquire new skills and responsibilities.

Compliance

  • Comply with Data Protection policies and processes in relation to the administration of the sites you are covering.

If this sounds like you and you'd like to begin your journey with Kingdom Local Authority Support , please apply now

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