Help Desk Operator
2 weeks ago
Company Description
Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.
A leading Facilities Management, Maintenance and Construction business. They work with some of the UK's most renowned organisations to deliver minor and major infrastructure, construction and building maintenance services for public and private sectors nationwide.
Role Description
This is a full-time on-site role for a Help Desk Operator located in Liverpool. The Help Desk Operator will be responsible for the day to day running of the Helpdesk. You will be responsible for deploying Engineers, scheduling work, organising work loads etc. You will be working as part of an established team across important government projects, exciting renovation projects, green initiatives and ground breaking work across various sectors.
Role & Responsibilities:
Taking incoming callsLogging jobs on the systemDeploying jobs to EngineersAdmin / paperwork to keep the department organisedScheduling reactive visitManaging planned visits Essential SkillsPrevious Help Desk Support skills is advantageous Excellent communication skillsStrong organisational skillsAbility to work independently and as part of a teamPrevious experience working within Construction / Facilities Management industry is a plusOpportunity
5 days per week on site in LiverpoolImmediate StartOpportunity to be part of a leading business within the industry-
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