Administrator
1 week ago
We are seeking a proactive and organised Administrator who will provide excellent secretarial, administrative and organisational support to a range of frontline clinicians and managers of the speech and language therapy team.
You will be working with a busy dynamic team comprising of speech and language therapists and therapy assistants who work with a wide range of children and young people with speech, language and communication needs.
Main Responsibilities
- Maintain effective communication with line manager to ensure that tasks are prioritised and resourced effectively.
- Ensure that high standards of customer service are provided by communicating effectively and appropriately with service users, colleagues, managers and a range of professionals from within and outside of the organisation.
- Excellent telephone skills which may encounter challenging callers or upsetting content.
- Organise and take appropriate notes or minutes at a range of meetings (some of which may involve sensitive and personal information about staff or service users) as agreed by line manager.
- Booking and managing appointments for clinicians
We are looking for someone with knowledge of the principles of patient centred service delivery along with a working knowledge of data protection and patient and staff confidentiality requirements.
We are on the lookout for someone who is enthusiastic and motivated and can always showcase a caring and respectful attitude towards patients and staff.
We change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes.
We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.
Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
Package DescriptionAs an Administrator, you'll be part of our valued team at White Horse Business Park, Trowbridge.
You will feel valued as a Administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including:
- A salary of £20,500 with group pension
- Free tea and coffee at your base location
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our 'Outstanding' learning and development team, The Learning Enterprise
- An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding "good" or "outstanding" ratings from the Care Quality Commission
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