Service Charge Senior Manager

2 weeks ago


Leicester, Leicester, United Kingdom Leicester City Council Full time
Full Time / 37 Hours Per Week / Permanent
Join our Housing service team delivering a broad range of services to residents, tenants, and leaseholders.

As the city's largest provider of social housing, with a portfolio of over 19,000 homes, we are committed to providing decent, good quality housing and support services.

As well as supporting our tenants to pay over £90m in rent and service charges the Division deliver a multimillion-pound investment programme to our Council homes to ensure they remain in excellent condition alongside a large internal repairs and maintenance service.

Our tenancy management teams work hard to effectively manage the 19,000 tenancies and ensure that the Housing estates these are in remain a desirable place to live.

We are also responsible for providing Homelessness & Hostels services to help those facing the prospect of Homelessness and meet the Council's statutory responsibilities and legal role.

Housing Service are constantly striving to improve the services we deliver, and you'll play a crucial part in developing and delivering on business change, whilst continuing to ensure tenants receive high quality services.

As a Head of Service in Housing, you'll be responsible for one of the core operational areas of service, working collaboratively with colleagues and partner organisations to ensure the housing needs of the people are met, through effective strategic management.

This can involve managing major projects, monitor programmes, policies, and strategies as well as keeping up to date with best practice, new legislation, and funding opportunities.

Completing performance and budget monitoring reports for the City Mayor and his team, you'll ensure actions, outcomes, and milestones in the Housing delivery plan are effectively met.

You'll be confident to challenge and improve the Council's strategies, policies, and plans for your services. Having previous managerial experience, you'll have successfully lead projects and programmes whilst effectively managing budgets. You'll have strong negotiation and presentation skills with a creative pro-active positive approach to problem solving.

You can look forward to joining a high quality and motivated Senior Management team and a work environment that encourages a healthy work/life balance.

You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working.

We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities.

For a chat about this role or for any queries please email Chris Burgin via email chris.

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