Field Service Engineer

2 weeks ago


Gateshead, Gateshead, United Kingdom CK GROUP Full time

CK Group are recruiting for a Field Service Engineer for a well-established medical diagnostic company with an international reputation comprising two flagship business divisions that specialise in the design, manufacture and support of Clinical Electrophoresisand Haemostasis systems.

The Service department's primary function is to ensure all instrumentation is installed, maintained, and repaired to the highest standards, both directly by internal staff and indirectly by our international distributors.

The primary role of this position is to support UK customers directly, with extensive travel required throughout the UK to support a range of Electrophoresis and Haemostasis analysers.

Working closely with Technical support to ensure all customer complaints are addressed appropriately, within established KPI's, to ensure a positive outcome for the customer.


Essential skills:

  • Relevant qualification in electrical engineering
  • Team oriented mindset
  • Flexible attitude
  • Available for extensive travel within the UK, including overnight stays
  • Full UK driving license

Desirable Skills:

  • Previous experience with medical or IVD devices
  • Previous experience working with the NHS
  • Previous experience supporting distribution partners
  • Previous experience training others in a formal capacity
  • Working knowledge of IT networking and database
This vacancy is permanent, full time Monday to Friday (daytime hours) and based at the client's Gateshead site.

Apply:

It is essential that applicants hold entitlement to work in the UK. Please quote job reference 54918 in all correspondence.

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