Remote Technical Support Engineer

2 weeks ago


Gateshead, Gateshead, United Kingdom Central Employment Full time £26,000 - £28,000

Job Description Central Employment is thrilled to join forces with an innovative new partner determined to revolutionize their field with data-centric solutions.

As they embark on this groundbreaking journey, they are in search of a Technical Support Engineer to strengthen their growing IT team.

Role Details:

Hours:
Monday - Friday, 8:00 AM - 4:30 PM, onsite.

Salary:
£26,000 to £28,000 after completion of PowerBI qualifications (six months)
Driving Licence - Mandatory for travel to local sites

What You'll Gain:

Learning Culture:
Access to a subscription service for ongoing learning and skill enhancement.

Career Growth:
Opportunities for personal and professional advancement to align with the company's rapid growth.

Dynamic Environment:
Collaborate with a diverse and skilled team on various Data and IT projects.

Responsibilities:
Offer comprehensive IT systems, software, and hardware maintenance and support.
Execute systems administration tasks for smooth operations.
Manage, uphold, and support software and hardware infrastructure.
Analyze data and produce valuable company reports.
Assist in seamless client onboarding.
Handle the order processing system (Mintsoft) for clients.
Configure customer service software systems for clients.

Ideal Candidate Profile:
Outstanding communication and interpersonal abilities.
Proficient in customer communication via Microsoft Teams, phone, and email.
Self-driven with a capacity to excel under pressure.
Solid background in a service desk role
Experience in resolving intricate software issues.
Sharp analytical skills and exceptional attention to detail.

Ready to Make an Impact? Be part of this exciting success tale in North East growth by sending your CV today

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