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Operations Controller

3 months ago


Bristol, Bristol, United Kingdom Edwards Coaches Full time
We have an opportunity for a full time Controller to join our team at our Avonmouth Depot.

Key responsibilities include:

  • To demonstrate effective oversight of driver performance, and continuously ensuring effective management of drivers and their performance is being applied.
  • To be able to liaise and communicate with all aspects of Company Personnel, Engineers, Management, Inspectors, Drivers and external Services such as the Police, Fire Brigade and Ambulance Services.
  • To monitor the efficiency of services operated and ensure that appropriate action is taken to rectify any problems. To manage the dispatch and return of service.
  • To operate and update the Depot Operations System. To prepare and manage the drivers running boards for the next day. To monitor and control the drivers holiday bookings and change duty systems.
  • To issue information to drivers e.g. wages, counselling, disciplinary or commendation letters. To keep the drivers notice board outside the Traffic office up to date with out of date notices taken down.
  • To be able to record monitor and manage any training issues that you may feel is required for a driver, by communicating with the Training Department on a daily/weekly basis.
  • To operate and maintain computer and paperwork systems in respect of ensuring that accurate input and output of date to defined timescales. To maintain statistics and provide specific reports and adhoc business monitoring reports in accordance with agreed timescales.
  • To undertake driving duties, as and when required

Person specification needed:

  • Hold a PCV License.
  • Be First Aid, IOSH trained and Fire Warden trained (or willing to obtain)
  • Have a working knowledge of the bus and highway network in the relevant geographical area.
What's in it for you?

  • Competitive rates
  • Regular over
  • Bi Annual bonus
Daily working hours/shifts - 40hrs+ on a rolling 4 night rota

Salary:
£16.28-£21.06 per hour

Benefits:

  • Company events
  • Employee discount
  • Onsite parking

Flexible Language Requirement:

  • English not required

Schedule:

  • 12 hour shift
  • Night shift

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Bristol: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Are you able to manage difficult situations under pressure?
  • Are you able to manage/deal with large groups of people?

Licence/Certification:

  • PSV Licence (required)

Work Location:
In person