Customer Support Specialist

1 week ago


Manchester, United Kingdom TK Components Ltd Full time

Location:
Cranberry Drive, Denton, Manchester, M34 3UL (Office Based)

Department:
Retail and Merchants

Employment Type:
Permanent Full Time - 40 Hours a Week - Monday to Friday

Salary:
up to £24,000 Dependent on Experience)

About Us
It all started in 1989 when Tom Kelly began to sell Kitchen Components from his garage. Fast forward 33 Years, TKC is a multi-channel supplier and is continuing to enjoy substantial growth. TKCs product range has increased hugely over the years and in 2017, TKC moved into the complete kitchen sector. Jigsaw was launched and has surged in popularity, taking market share very quickly. In 2019 we celebrated 30 years in business, the business is almost unrecognisable from the one in 1989.

About You


Our style and approach will reflect our values and behaviours; you will be committed to continually provide service excellence to our stakeholders, always aim to improve as TKC never stands still, work as one team in playing your part to get it right and create a positive environment as our people thrive.


About the Role
We are looking for an experienced Customer Support Specialist to join our specialised Retail & Merchant team.


Possessing a passion for delivering exceptional customer service, our Customer Support Specialists are responsible for providing a first-class service to our Retail & Merchant customers.


This role will suit an individual who is experienced in working in a very fast-paced environment, with an ethos that the customers needs are the main priority.


About the Benefits


We recognise that conflicting priorities between work and personal life can affect employee productivity and stress levels and impact upon work performance.

We are committed to providing an environment that is supportive of work life balance through benefits and health and well-being initiatives.

Resources and opportunities are provided to encourage and support the improved health and well-being of its employees.

We do this through the following benefits:

  • Fresh Fruit provided to support healthy eating
  • Staff discount available on business products.
  • Wellness plan available to employees after 1 years service
  • Extra day annual leave from your 5th year
  • 31 days annual leave inclusive of standard bank holidays
  • Long service bonuses
  • Relaxed dress code
  • Subsided gym membership
  • Cycle to work scheme
  • Reduced cost Costco membership
  • Deathinservice
  • For more benefits, please visit our website using the link below_


From the moment that you join our team we aspire to make your employment experience an outstanding and engaging one.

The TKC family is a passionate and proud company. It is this vigour and attitude that helps us execute well every day.

If you are enthusiastic and thrive in a collaborative and friendly environment then we invite you to learn more, explore opportunities and discover a place for you.


To learn more about TKC as a place to work, please visit:

**To view the job description, please click on the link below: - **Job Description

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