Front Desk Concierge

7 days ago


London, Greater London, United Kingdom Elite Full time
Front Desk Concierge required for a luxury good brand, based in their London Head Office - permanent.

To act as the first point of contact for visitors and is responsible for providing strong secretarial and administrative assistance in a courteous and efficient manner.


  • Establish & manage the visitor journey creating a 5* hotel style visitor experience.
  • Establish & run intuitive office concierge for staff service.
  • Ad hoc travel support primarily for small groups & trainings, Directors
  • Taxi reservations
  • Office catering bookings
  • Restaurant reservations
  • Local area expertise
  • Office animations in collaboration with the Office Manager
  • Staff birthdays
  • Manage shift patterns to ensure the Front Desk is covered as necessary.
  • Managing any complaints & reporting building issues on the Maintenance App.
  • Manage the outlook meeting room system & provide technical support to staff with meeting room AV system in collaboration with IT.
  • Ensure meeting rooms are serviced by Front Desk Host.
  • Manage entry system office keyholder list and fob replacements.
  • Keyholder responsibility.
  • Manage Front Desk Host & cover lunch, holidays & sickness
My role is 5 days per week from Monday to Friday.

  • Shift 1: 8.15am to 4.45pm
  • Shift 2: 10.45am to 7.15pm (must be flexible across both shift patterns)
  • Office based, Central London


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