Assistant Concierge

1 week ago


London, Greater London, United Kingdom Abbatt Property Services Full time

Salary:
£24,300 per annum

Location:
London - Kensington

Hours:40hrs / week, shifts pattern including bank holidays 7AM - 3PM / 3PM -11PM

Description:

An Assistant Concierge is required to work within a very prestigious development in the Kensington area.

This position is primarily customer focused, and the Assistant Concierge must meet and greet all visitors to reception with a helpful attitude.

A background in working at 5* hotels or residential developments is highly desirable. A current CRB is highly desirable.

Key Responsibilities:

  • The Assistant Concierge is to meet and greet the residents, answer enquiries by telephone or callers to the desk. Assist the residents, guests and visitors with job tasks and individual requests to be dealt with efficiently whilst maintaining reception cover.
  • The Assistant Concierge must ensure that the highest levels of customer care and service are maintained at all times. The Assistant Concierge must deal effectively with complaints, take the correct action and remain courteous at all times.
  • Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities.
  • The Assistant Concierge should check and screen all visitors and guests and any contractor staff, ensuring they have permission to be present in the building. Report any suspicious/unusual behaviour, calling the police if necessary.
  • Correct reporting of any security/Health & Safety issues, incidents and complaints. Taking appropriate action in the event of an emergency.
  • Responsibility for all deliveries to main reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrange collection from the front desk.
  • Issuing of keys only to correct personnel/residents whilst recording at all times the signing in and out of keys.
  • Whilst on shift the Assistant Concierge is responsible for the site fire and emergency procedures policy and ensuring that relevant preventative measures are undertaken.
  • Proactively deal with any maintenance and cleaning problems identified within the development and regularly carry out site inspections to identify any problems.
  • Assist the House Manager/Directors with any other reasonable duties as requested.
  • Be able to give a clear and concise handover at the end of the shift, highlighting any events that have occurred and forthcoming events.


  • London, Greater London, United Kingdom Knightsbridge Hotel - Concierge Full time

    We have an exciting opportunity for an Assistant Head Concierge to join our highly successful team here at the Knightsbridge Hotel. Reporting to the Head Concierge, your main priority will be to help run the daily operation of the concierge desk, overseeing all the arrivals and departures to the hotel, and manage all guest requests in an efficient and...

  • Concierge

    1 week ago


    London, Greater London, United Kingdom The BoTree- Concierge Full time

    The BoTree luxury hotel is the hottest new opening in London We are bringing together the team to deliver conscious luxury to our discerning guests and have an exciting opportunity available for aConcierge.As a Key Ambassador of The BoTree Hotel, our Concierge role is to deliver a warm welcome to all our guests. Our Concierge will ensure that through the...

  • Head Concierge

    1 week ago


    London, Greater London, United Kingdom The BoTree- Concierge Full time

    The BoTree luxury hotel is the hottest new opening in London We are bringing together the team to deliver conscious luxury to our discerning guests and have an exciting opportunity available for aHead Concierge.As a Key Ambassador of The BoTree Hotel, our Head Concierge role is to deliver a warm welcome to all our guests. Our Head Concierge will ensure that...


  • London, Greater London, United Kingdom The Soho Hotel - Concierge Full time

    We have an exciting opportunity for an Assistant Head Concierge to join our highly successful team here at the The Soho Hotel.Reporting to the Head Concierge, your main priority will be to help run the daily operation of the concierge desk, overseeing all the arrivals and departures to the hotel, and manage all guest requests in an efficient and proactive...

  • Night Concierge

    1 week ago


    London, Greater London, United Kingdom Haymarket Hotel - Concierge Full time

    We have an exciting opportunity for a Night Concierge to join our highly successful team here at our Haymarket Hotel. Your main priority will be to help run the concierge desk in the absence of the wider team throughout the evening. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest requests and...

  • Accounts Assistant

    1 month ago


    London, Greater London, United Kingdom Media Concierge Full time

    If youve already proven yourself as a great team player with strong clerical/admin skills and a hard working, get stuck in attitude, you could build a great career as an Accounts Assistant here at Media Concierge. And if you are good with numbers and have an interest in finance/accounts, well offer all the support and training you need to excel within our...

  • Night Concierge

    1 week ago


    London, Greater London, United Kingdom The Soho Hotel - Concierge Full time

    We have anexciting opportunity for a Night Concierge to join our highly successful teamhere at The Soho Hotel. Your main priority will be to help run the conciergedesk in the absence of the wider team throughout the evening. This will includeanswering any incoming calls, helping guests with their luggage, reacting andadhering to guest requests and assisting...

  • Concierge Assistant

    1 week ago


    London, Greater London, United Kingdom 10LP Management Company Ltd Full time

    We are seeking a polished customer service orientated team player with an excellent command of English to support the Concierge team in providing an excellent five star service to the residents of a high end private residential block of Apartments.Hours will be no less than 40 hours per week on a shift rota basis (hours will be 7am to 3pm or 3pm to 11pm, on...


  • London, Greater London, United Kingdom The BoTree Full time

    The BoTree luxury hotel is the hottest new opening in London We are bringing together the team to deliver conscious luxury to our discerning guests and have an exciting opportunity available for anAssistantHead Concierge.As a Key Ambassador of The BoTree Hotel, our Assistant Head Concierge role is to deliver a warm welcome to all our guests. Our Assistant...


  • London, Greater London, United Kingdom PMR Full time

    An excellent assistant day concierge & doorperson is required for a new boutique mixed-use scheme in Kensington.Shift Pattern: 4 days on 4 days off; 10am - 10pmThe Role:The assistant concierge/porter will be the first point of contact for residents and guests arriving at the residences. This is mainly a standing role, being readily available to assist at the...

  • Concierge

    1 week ago


    London, Greater London, United Kingdom The BoTree Full time

    The BoTree luxury hotel is the hottest new opening in London We are bringing together the team to deliver conscious luxury to our discerning guests and have an exciting opportunity available for aConcierge.As a Key Ambassador of The BoTree Hotel, our Concierge role is to deliver a warm welcome to all our guests. Our Concierge will ensure that through the...

  • Concierge

    1 week ago


    London, Greater London, United Kingdom Baglioni Hotel London Full time

    Baglioni Hotel London An Italian heart beats in the heart of London_Baglioni Hotel London is a member of the family and privately owned Baglioni Hotels & Resorts with properties in Italy, France, United Kingdom and Maldives. Contemporary, chic and glamorous, Baglioni Hotel London, member of The Leading Hotels of the World, presents the ultimate Italian...

  • Concierge

    1 week ago


    London, Greater London, United Kingdom Maybourne Hotel Group Full time

    The Berkeley Concierge Fixed termA fantastic opportunity has arisen for a passionate Concierge (Maternity Cover) to join our award-winning team at The Berkeley.With an independent spirit and an eye for style, The Berkeley is the epitome of modern British luxury. Rooms are furnished by leading designers, and London's original fashionista afternoon tea...

  • Finance Assistant

    1 week ago


    London, Greater London, United Kingdom Media Concierge Full time

    Attractive salary**Office based London, W1F**Are you interested in starting a career in finance? If you are looking to start a career in accounts, good with numbers and with impeccable attention to detail, we could offer you a great career opportunity specialising in the media/marketing/advertising sector within our growing Finance team.About usMedia...

  • Concierge

    1 week ago


    London, Greater London, United Kingdom Edwardian Hotels London Full time

    Join the UK's most dynamic collection of hotels and restaurants At Edwardian Hotels London, it's the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience.Professionals who understand and believe in our values:...

  • Concierge

    1 week ago


    London, Greater London, United Kingdom The BoTree Full time

    The BoTree is the hottest Luxury hotel in London We have an exciting opportunity available for a Concierge to deliver conscious luxury to our discerning guests.As a Key Ambassador of The BoTree Hotel, our Concierge role is to deliver a warm welcome to all our guests. Our Concierge will ensure that through the promotion of knowledge, expertise and personality...

  • Concierge

    1 week ago


    London, Greater London, United Kingdom Remus Management Full time

    Your New Job Title: ConciergeCompany: CrabtreeLocation: North LondonHours: 37.5 Monday - FridayAbout this Role:We are looking for a Concierge to join one of our flagship developments based in North London. This close knit team are looking for an enthusiastic, hard working, professional concierge who is able to join the site and hit the ground running. This...

  • Concierge

    1 week ago


    London, Greater London, United Kingdom Corus Hotel Hyde Park Full time

    At Corus Hotel Hyde Park we believe our employees are our greatest asset. Our culture celebrates diversity, where your personality and ideas are appreciated just as much as the work you do. We value talents and provide opportunities to grow within the Company.If hospitality is in your heart, you have a genuine warm welcome, you are approachable and going an...


  • London, Greater London, United Kingdom Maybourne Hotel Group Full time

    The Berkeley Concierge Full timeAssistant Head ConciergeThe BerkeleyA fantastic opportunity has arisen for an experienced and passionate Assistant Head Concierge to join the Concierge team at The Berkeley.With an independent spirit and an eye for style, The Berkeley is the epitome of modern British luxury. Rooms are furnished by leading designers. The...


  • London, Greater London, United Kingdom Raffles London at The OWO (Opening Summer 2023) Full time

    Company DescriptionCome and join us in bringing the Raffles experience to LondonThe Raffles name is synonymous with luxury, glamour and extraordinary adventure. Raffles London at The OWO on London's Whitehall, unites the allure and heritage of Raffles with one of the world's most historic addresses.This fine Grade II* Edwardian building has been transformed...