Bank Medical Pa/admin Assistant

1 week ago


Sutton Coldfield, Birmingham, United Kingdom The Royal Marsden NHS Foundation Trust Full time
This post is based cross site.

The Medical PA/Admin Assistant role provides an invaluable patient focused service, working within the clinical units of the hospital for consultant surgeons and physicians.

The main responsibilities will be processing and typing referrals to other organisations, dealing with patient queries and providing a high quality secretarial, administration service at a leading Cancer Centre which prides itself on clinical excellence.


Due to the nature of the role, we are looking for a dependable and highly adaptable individual who is able to work independently and has the ability to fit in quickly as part of a team.


This role is an excellent opportunity to develop your secretarial and administrative skills in a fast moving and dynamic department within the NHS.

Substantial experience working as a secretary or PA in a relevant medical setting is required for this post. Excellent audio and typing skills and knowledge of medical terminology are essential.


The Royal Marsden NHS Foundation Trust is the largest comprehensive cancer centre in Europe and a leader in the field of cancer care with a successful record of innovation in nursing care, pioneering new treatments and the development of anti-cancer drugs.


To act as the first point of contact for users of the service, and to proactively deal with telephone enquiries from patients, their Carers, GPs and colleagues in other hospitals in a professional manner.

To type and distribute clinical and general correspondence for both NHS and private patients in line with Trust standards.


To process new patient referrals within Trust and nationally agreed time frames, enabling compliance with quality standards for the diagnosis and treatment of cancer.


To open and action his / her own electronic and paper mail and that of the consultant team, at least once a day.


To input and maintain patient diagnoses and current clinical unit data on the Hospital Information System, and other patient-related information as required.

To keep a record of the movement of medical records passing through the secretarial office, and to maintain the notes (e.g. filing of correspondence and results) to enable continuity of care.

For more details, please refer to Job description.
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