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Ecommerce Manager
3 months ago
Purpose of Post:
nJAQ Group is one of the UK's leading and fastest-growing direct-to-consumer e-commerce groups comprised of 4 (soon to be 5) brands.
In the past 12 months, we've grown over 100% YoY with The Essence Vault, our primary brand, being a key driver.
We are looking to add to our team of dedicated A-players based in London to continue to drive forward our mission and support the growth of our latest brand launches through the rest of 2024 and beyond.
Due to this recent growth, we've been making changes to our long-term strategy in order to drive efficient expansion of our Operations.
Reporting directly to the Head of Growth, the E-commerce Manager will be responsible for overseeing and managing our company's online sales and presence.
This role requires an analytical mindset, a deep understanding of e-commerce platforms, and a passion for driving growth and customer satisfaction.
This role requires a blend of marketing knowledge, strategic thinking, leadership skills and commercial acumen to navigate the complexities of the eCommerce landscape.nWe are looking for a commercially driven, data-driven, strategic thinker with strong communication skills and a proven track record of delivering marketing initiatives on time, making demonstrable improvements and managing staff to achieve KPIs.nYou'll be using powerful analytical and reporting tools to ensure every decision you make is data-driven with forecastable results.
Alongside this, you will be required to live and breathe our core values.Responsibilities include but are not limited to:
- Managing the day to day handling of our brand's Shopify user experience and other marketplaces to maximise KPIs (revenue per session, CVR, profit per session, AOV, etc.)
Other Duties
Undertake any other duties as required, that are within the competence of the post.
General
Ensure that you treat those with whom they come into contact in a courteous and respectful manner in accordance with the Dignity at Work Procedure.nYou are required to adhere to and promote the Equal Opportunities Policy throughout the course of your employment.nYou must maintain high standards of personal accountability.nYou must co-operate with others on health and safety policies and procedures.nYou must comply with the no smoking policy.
Proven experience delivering growth in KPIs for direct-to-consumer (DTC) e-commerce brands.nStrong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.nExcellent written and verbal communication skills, with a knack for storytelling and engaging audiences.nCreative thinking and problem-solving abilities, with a proactive approach to identifying opportunities and overcoming challenges.nHigh level of proficiency in using Shopify, social media platforms, content creation tools, Klaviyo, and other Ecommerce softwares.nStrong ability to build, manage and interpret reports using analytical softwarenAbility to work independently as well as collaboratively in a fast-paced, team-oriented environment.nPassion for building brands, fostering connections, and creating memorable customer experiences.
