Patient Co-ordinator

2 weeks ago


Leicester, Leicester, United Kingdom The Health Suite Full time

An exciting opportunity awaits. We are looking for a medical receptionist/ administrator to join our expanding team at our private, holistic medical and wellness clinic located in Thurnby, Leicester
We have a large multidisciplinary team consisting of over 40 practitioners offering over 100 different therapies and treatment options. All our practitioners work collaboratively together.


The clinic is open, 8am to 8pm Monday to Wednesday 8am to 7pm, Thursday, 8-4pm Friday and 8am to 2:30pm on Saturday.

We require flexibility between these hours.
The post holder will be the first point of contact for existing and potential patients.

The role involves:

Explaining procedures to patients if needed.

Multi-tasking within the front of house and admin role

Entering patient data for registration purposes in a professional and confidential manner as outlined in clinic policies.

Enhancing the clinic brand and promoting our practitioners where appropriate.
Raising awareness of clinic services and products

Attending staff meetings, training and events when required

Efficiently deal with queries from practitioners and patients and liaising with the duty Practice manager where appropriate

Maintaining high standards at the clinic including tidying and replenishing supplies in the treatment rooms and public areas.

Helping to keep the clinic CQC compliant. Guidance will be given.

Opening and locking up of clinic premises where required (shift dependent)

We are looking for someone who:
Is friendly and professional

Has a 'can do' attitude, and thrives in a dynamic and lively environment

Is available full time or part time hours including some Saturdays. this is based on a ROLLING ROTA.
Wants to develop new skills and grow within the same company

Is IT literate in Microsoft Word and Excel. Training will be given for further software that the clinic uses.

Is professional, well-spoken and presentable

Has excellent written and verbal skills

Is confident and has good people skills

Is motivated to promote the brand
Gives attention to detail

Has excellent organisation skills

Has good use of initiative

Works well under pressure
Has good timekeeping

Is emotionally resilient

We will offer:

Pay starts at £12/hour

Employee discount on many services

Team building days

Private pension

Private health insurance once passing probationary period

Job Types:
Full-time, Part-time, Permanent

Pay:
£12.00 per hour

Expected hours:
per week

Benefits:

  • Company pension
  • Employee discount
  • Free parking
  • Onsite parking
  • Private medical insurance
  • Store discount

Schedule:

  • Monday to Friday
  • Weekend availability

Experience:

Medical Receptionist: 1 year (preferred)

Work Location:
In person
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