On Call Community Risk and Response Support Officer

1 week ago


Cramlington, Northumberland, United Kingdom Northumberland County Council Full time
Job Information

On-Call Community Risk and Response Support Officers (permanent and fixed term roles).


An exciting opportunity has arisen to be part of a team of On-Call Community Risk and Response Support Officers within Northumberland Fire & Rescue Service.

We are looking to recruit 2 permanent and 2 fixed term On-Call Community Risk and Response Support Officers.

Each of these exciting roles will be responsible to the Community Risk and Response (CRR) team.

About the role:
To improve recruitment, retention, development, and maintenance of competence of On-Call employees. To monitor, maintain, and increase appliance availability, and to support and seek to improve the recruitment processes.

To liaise with On-Call personnel and seek to resolve all On-Call issues, whilst promoting and complying with the Northumberland fire and Rescue Service response strategy.


Duties and key responsibilities:
The On-Call Community Risk and Response Support Officer will contribute to the protection of people in making communities safer and will be required to:

  • Support and implement Northumberland Fire and Rescue Service strategy.
  • Support the recruitment of On-Call personnel.
  • Liaise with the CRR management team to seek ways of improving appliance availability across Northumberland Fire and Rescue Service.
  • Delivering various community safety and fire safety activities across our communities.
  • Support the development and delivery of training packages, and to support watch management teams to address the development needs of personnel.
  • Participate in management meetings as necessary and support On-Call recruitment as required.
  • To lead and develop individuals to support an inclusive and high performing culture.
  • To support local station plans, and to ensure the delivery of these local goals and objectives align with the overall achievement of the goals within Northumberland Fire and Rescue Service.
  • Provide operational cover at various stations across Northumberland.
  • Provide Incident command duties when required (or working towards Incident command).
  • Support and plan station exercises.
  • Support and deliver change to promote continuous improvement.
  • Support firefighter safety, operational learning and operational effectiveness
Full details can be found in the attached job description.

Location and hours of work

The location of the role will be aligned to the community risk and response strategy.

The hours of work will predominately be Monday - Friday, however the role will be responsible for supporting drill nights, exercises, courses, training, and assessments so there will be a requirement to be flexible.

Why choose us?

We have some outstanding benefits to offer you, including:

  • 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
  • Automatic enrolment into the Local Government Pension Scheme
  • Local government discount schemes available to all employees with offers at local businesses along with various national brands
  • Staff networks run by staff, for staff, providing opportunities for peer networking, mutual support, staff development e.g. Apprenticeship, Armed Forces, ASD, Enable (disability), LGBT+, Menopause, Mental Wellbeing, Racial Equality
For further information about working for NCC, please visit our website here.

If you have any enquiries regarding the vacancies, please contact Station manager Kerry Shotton or Group Manager Joe Haustead.

British Sign Language:
northumberlandcc-For those with speech difficulties or hearing loss: Text relay service dial

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