ServiceNow ITAM Lead

2 weeks ago

London, Greater London, United Kingdom Iaggbs Full time

IAG Tech is a community of IT and digital professionals from across the International Airlines Group (IAG). We drive the technology behind some of the biggest and most successful brands in global aviation, including British Airways, Aer Lingus, and Iberia.

Brought together in 2019, we are a unique community with a shared vision to deliver Technology Excellence and be recognised as industry leaders in the use of technology.

Our mission is to delight customers, enable employees, accelerate business performance, protect our business and increase shareholder value, through the innovative and agile use of technology and data.

We use product-centric delivery teams using agile methods to implement new capabilities at pace and maximise business outcomes. With a relentless focus on improving system performance and stability, we continually strive to find new and better ways to innovate and support the Group.

Our Values

At IAG Tech we share common values to help us create the right culture to underpin our thriving community:

Innovation | we value identifying new ways of using technology to solve business challenges

Empowerment | we value giving people the freedom to operate, that they take accountability, and collaborate with colleagues

Professionalism | we value having and developing the right knowledge and competency to be able to do our jobs to the best of our ability

Transparency | we value honesty and integrity and always share the reality in a manner the business understands

Agility | we value responsiveness, speed and flexibility in everything we do

We celebrate when we see great examples of our values in action and challenge each other when we see these values being ignored.

Job Description

Maintain IT hardware and software asset tracking in the asset management system. Track and report on effectiveness of IT Asset Management, reporting compliance against the IT Asset Management policies and processes. Responsible for IT Asset Management related data.

You will also

Manage hardware and software product lifecycles

Maintain and monitor hardware/software catalog to ensure compliance

Maintain IT Asset management related data

Track and report on IT Asset obligations to maintain compliance

Track and report on IT equipment and replacement processes

Track and report on software and hardware utilization and make recommendations for optimisation

Continually review ITAM processes and policies for refinement

Identify opportunities for continuous improvement of IT Asset Management and the ITAM Tooling

Participate in UAT for use cases, user stories, etc. to support new or improving ITAM functionality

Report on all aspects of IT Asset Management; goals, objectives, governance and compliance

Be an advocate for the value of ITAM and the ITAM capabilities of the platform and how to use them to generate value for the organisation

Qualifications

To be successful in the role you will be able to demonstrate

Proven track record in IT Asset Management (Hardware and Software) in a large enterprise environment

Proven track record with ServiceNow and able to demonstrate an expert level of functional knowledge of HAM Pro and SAM Pro

Customer focused; delivering a value-added service to customers

Experience of operating across multiple countries and cultures is desirable, but not essential Educated to Certificate of Education Advanced Level

ServiceNow Hardware Asset Management Fundamentals

ServiceNow Software Asset Management Fundamentals

ITIL V4 Foundation

Excellent communication skills with a capacity to present, discuss and disseminate data in a meaningful way

Deep analytical skills with an sound capability in data analysis

Demonstrates good functional expertise of HAM Pro and SAM Pro within the NOW Platform

Collaborative, open working, resulting in recognition as a valued partner by colleagues, customers and senior stakeholders across the organisation

Clear decision-making ability with the facility to judge and assess when to escalate issues

Demonstrates a passion for and commitment to continuous personal professional development

Additional Information

The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry, working in a multi-cultural environment with great offices in many locations. We aim to provide all our people with a work/life balance, as well as the many benefits offered by a global organisation, including health insurance, pension, and performance bonuses

Diversity and Inclusion

IAG Tech is part of the IAG GBS organisation, and our people are at the heart of everything we do. We recognise that we can only deliver the required business outcomes if we have a thriving community of technology professionals. Together we strive to become the very best at what we do.

We focus on making Tech a great place to work, with a community that we feel proud to belong to. To help make this a reality, our people strategy focuses on six key domains: Engagement, Talent Management, Reward and Recognition, Performance Management, Learning and Development and Culture.

We understand the importance of Diversity and Inclusion in the workplace to deliver this strategy – everyone should feel part of our team. We want to foster an inclusive workplace, celebrate individuality and embrace differences so that everyone in IAG Tech can achieve their goals and ambitions, regardless of their personal circumstances or background.

As a Group, IAG has an ambition that 40% of senior management roles are held by women by 2025. IAG Tech fully supports that ambition, and we are working to help make it a reality. With this in mind, we have set ourselves the challenging target of recruiting 50% female colleagues by 2030.

#J-18808-Ljbffr

  • ServiceNow ITAM Developer

    2 weeks ago

    London, Greater London, United Kingdom Experis - ManpowerGroup Full time £600 - £700

    Role: ServiceNow ITAM Developer Location: Remote UK - will be required to attend Australia site in Perth for 2 weeks at the start of the assignment. (They won't be required to work on Australia hours when working in the UK) Duration: 6 Months Day rate: £600 - £700 Per day inside IR35 - Negotiable Must have a minimum of 3 years UK residency Essential...

  • servicenow itam developer

    2 weeks ago

    London, Greater London, United Kingdom LA International Computer Consultants Ltd Full time

    REQUIRED:SERVICENOW ITAM DEVELOPERLOCATION:FULLY REMOTEDURATION:6 MONTH INITIAL CONTRACTIR35STATUS: INSIDE1x ServiceNow ITAM developer with experience of HAM (Hardware Asset Management) and SAM (Software Asset Management) implementationo 5+ years experience developing on ServiceNowo Experience of at least 1 implementation of Hardware Asset Management (part...

  • servicenow itam developer

    2 weeks ago

    London, Greater London, United Kingdom LA International Computer Consultants Ltd Full time

    LA International Computer Consultants Ltd 1x ServiceNow ITAM developer with experience of HAM (Hardware Asset Management) and SAM (Software Asset Management) implementation o Experience of at least 1 implementation of Hardware Asset Management (part of ITAM) o Experience with analysing and understanding complex, custom ServiceNow environments o Experience...

  • ServiceNow Consultant

    2 weeks ago

    London, Greater London, United Kingdom InterQuest Solutions Full time £90,000

    ServiceNow Consultant (ITOM) OR (ITAM) - Permanent - UK Posted +1 month ago ServiceNow Consultant (ITOM OR ITAM) - Permanent - UK Remote - up to £90k Base salary + Bonus & Benefits We need an experienced ServiceNow Consultant with experience of ITOM and/or ITAM modules for a permanent role, remote working in the UK. You will support our clients customers...

  • ServiceNow Consultant

    2 weeks ago

    London, Greater London, United Kingdom InterQuest Solutions Full time £90,000

    ServiceNow Consultant (ITOM) OR (ITAM) - Permanent - UK Posted +1 month ago ServiceNow Consultant (ITOM OR ITAM) - Permanent - UK Remote - up to £90k Base salary + Bonus & Benefits We need an experienced ServiceNow Consultant with experience of ITOM and/or ITAM modules for a permanent role, remote working in the UK. You will support our clients customers...

  • Servicenow Consultant

    2 weeks ago

    London, Greater London, United Kingdom IQ ESM Full time £90,000

    ServiceNow Consultant (ITOM OR ITAM) - Permanent - UK Remote - up to £90k Base salary + Bonus & Benefits We need an experienced ServiceNow Consultant with experience of ITOM and/or ITAM modules for a permanent role, remote working in the UK. You will support our clients customers in their ITAM and/or ITOM processes within their ServiceNow platform. You...

  • Servicenow Business Analyst

    2 weeks ago

    London, Greater London, United Kingdom Arden Resourcing Limited Full time

    ServiceNow Business Analyst6 months contract.I am looking for a ServiceNow BA, on an initial 6-month contract on behalf of my established ServiceNow partner. This role is to help the process and implementation of Configuration and Asset Management on a new ServiceNow ITAM system.In this role you will be:Running workshops, documenting requirements and user...

  • Servicenow Developer

    2 weeks ago

    London, Greater London, United Kingdom Trust In Soda Full time

    ServiceNow Developer - OUTSIDE IR3- HiringASAPStart:ASAPContract Length: 6-Month ContractLocation: London (1-2 days per week in office)Rate: £565PDIR35: OutsideTrust in SODA have partnered with a world-renowned media company on their search for a ServiceNow Developer on a 6 Month Contract, flexible working model. The platform supports a userbase of over 30k...

  • Technical ITAM Consultant UK

    2 weeks ago

    London, Greater London, United Kingdom Softline Solutions GmbH Full time

    Noventiq Northern Europe is looking for a technical ITAM consultant At Noventiq Northern Europe's ITAM Services Department, we execute numerous projects annually for our international enterprise clients, encompassing the process, technological, and organizational facets of IT Asset Management (ITAM). In your role as a technical ITAM consultant, your key...

  • ServiceNow Scrum Master

    2 weeks ago

    London, Greater London, United Kingdom Linking Humans Full time £55,000 - £70,000

    Are you an experienced ServiceNow Scrum Master (SC Cleared) in the UK looking for career progression? We are looking for a ServiceNow Scrum Master to join our client, who is an established ServiceNow Elite Partner.They have exciting projects/clients across the Public and Private sectors. In this role, you will be in charge of a large-scale ServiceNow...

  • Itam Consultant

    2 weeks ago

    London, Greater London, United Kingdom Noventiq Full time

    Softline is looking for an ITAM ConsultantSoftline's ITAM services department annually delivers numerous projects to our global enterprise clients, encompassing process, technology, and organizational aspects of ITAM. As an ITAM consultant, you will provide support in both specific projects and ongoing services, serving as both an expert and a trusted...

  • ServiceNow Developer

    2 weeks ago

    London, Greater London, United Kingdom TEKsystems, Inc. Full time

    OPS, IRM, ITOM, TPRM, VIRTUAL AGENT, MOBILE APP, CSDM, AUTOMATION ENGINE] A leading global bank is currently looking for Senior Service Now Engineer, to join their Service Management Department. The role will see you being the SME for their Service Now product set, having responsibility for it's development and for the operational delivery of the service. ...

  • Data Management Team Leader

    2 weeks ago

    London, Greater London, United Kingdom Provide Full time £90,000

    ITAM Lead – Top 25 ServiceNow Customer- Up to £90k - Hybrid - up to 20% bonus - Excellent Benefits. My client one of the Top 25 ServiceNow Customers in the world are searching for a ITAM Lead Proficient in ServiceNow to join their team Maintain accurate records of IT hardware and software assets within the asset management system. Assess and report on...

  • Servicenow Technical Consultant

    2 weeks ago

    London, Greater London, United Kingdom SOM-3 RECRUITMENT LIMITED Full time

    Role: ServiceNow Technical ConsultantLocation: Fully remote, UKSalary: up to £90k DOEBenefits: Rubbing shoulders with knowledgeable people that have been in the industry for many years Invest in employees- upskilling, training and latest certs. Great pension contribution 25 days annual leave Private HC after 6 monthsThis well-established, mature and...

  • Contract ServiceNow Developer

    2 weeks ago

    London, Greater London, United Kingdom TEKsystems, Inc. Full time

    OPS, IRM, ITOM, TPRM, VIRTUAL AGENT, MOBILE APP, CSDM, AUTOMATION ENGINE] A leading global bank is currently looking for Senior Service Now Engineer, to join their Service Management Department. The role will see you being the SME for their Service Now product set, having responsibility for it's development and for the operational delivery of the service. ...

  • ServiceNow Solution Architect

    2 weeks ago

    London, Greater London, United Kingdom Cognizant Technology Solutions Full time

    Excellent opportunity for ServiceNow Solution Architect professionals to be part of leading-edge technology projects. Cognizant's Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure. Key...

  • ServiceNow Developer

    2 weeks ago

    London, Greater London, United Kingdom Teksystems Full time

    :Our Tier 1 banking end client are looking for an experienced Senior ServiceNow Developer for a long term project of theirs.Skills:ServicenowItsmitamIRMTPRMSecOpsCSDMVirtual AgentMobile AppPlease note this role will require 3 days in office working per week. Job Title: ServiceNow DeveloperLocation: London, UKRate/Salary: GBP DailyJob Type: ContractTrading as...

  • ServiceNow Lead

    2 weeks ago

    London, Greater London, United Kingdom L&G Recruitment Full time

    Lead the design and implementation of ServiceNow solutions, ensuring alignment with business objectives and industry best practices.Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.Responsible for the technical specification and implementation of the ServiceNow...

  • Senior ServiceNow Technical Consultant

    1 month ago

    London, Greater London, United Kingdom IBM Corporation Full time

    IntroductionAs an IBM Application Architect, you directly help clients transform their business and solve complex problems. You will define the scope and vision for projects that deliver customized solutions using your knowledge of IBM platforms. You are a technical leader, serving as a liaison among business partners, technical resources, and project...

  • Servicenow Tech Lead

    2 weeks ago

    London, Greater London, United Kingdom LSA Recruit Full time

    We have an exciting job opportunity for Service now Tech Lead role at London, UK. Title: Service now Tech Lead Location: London, UK Duration: Permanent Job Description: 8+ years of hands-on experience in ServiceNow platform. 5+ years of experience in designing end-to-end ServiceNow solutions. Responsibilities Lead the design and...