ServiceNow Solution Architect

2 weeks ago


London, Greater London, United Kingdom Cognizant Technology Solutions Full time
Excellent opportunity for ServiceNow Solution Architect professionals to be part of leading-edge technology projects. Cognizant's Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure.

Key Responsibilities
  • To serve as a trusted technical advisor for our customers on their digital transformation journey with ServiceNow
  • To lead and own ServiceNow technical deliveries
  • To align architectural strategy with business requirements
  • To translate requirements into technical designs, evaluating with ServiceNow platform capabilities and best practices
  • To propose ServiceNow innovation roadmap to serve towards the best future-proof platform architecture and investment value
  • To ensure the technical team follows the standard processes and drive towards successful product releases.
  • Guiding, mentoring and to train team members
  • Creating value-adds and accelerators on ServiceNow, including pre-sales support
  • Defining and implementing differentiators for ServiceNow business development
Essential Skills
  • Ability and demonstrated experience in running large scale application transition & transformation programs
  • Demonstrated experience in leading sprint planning efforts, reviewing stories against business requirements, splitting epics, and organizing development teams
  • Experience on multiple ServiceNow products such as - ITSM, ITOM, SPM, ITAM, SecOps, IRM, TPSM, HRSD, Workplace Service Delivery, Legal Service Delivery, CSM, AppEngine, OT & ESC Pro
  • Experience on Mobility, Discovery and Orchestration
  • Experience in design, development and deployment in ServiceNow
  • Experience in complex data migration
  • Excellent experience on complex ServiceNow integrations and creating integration architecture
  • Excellent understanding of ITIL 4 practices and experience in conducting trainings on ServiceNow
  • Exposure to Machine Learning, AI, Analytics & Ux led design
  • Self-motivation, high-energy, a proactive disposition and a team player mentality
  • Demonstrable delivery experience with project commercial & delivery teams and high client satisfaction ratings
  • Excellent written and oral communication skills in English (German preferable)
  • ITIL Foundation or higher certification(s)
  • Agile certification(s)
  • Multiple ServiceNow Implementation Specialist & Admin certification(s)
At Cognizant you will experience an exciting mix of innovation by design, creativity, collaboration, and efficiency within a framework of stimulating objectives and a passion for delivering the best to our customers.

You will be joining a network of some of the most creative, innovative, and dedicated people in the industry with ample opportunities to learn and develop your career.

Our Associates are chosen for their attitude, skills, knowledge, and enthusiasm but above all, their belief that anything is possible.

Cognizant is an equal opportunities employer, and we welcome all applications regardless of race, colour, gender, ethnic origin, nationality, religion or beliefs, disability, age, sexual orientation, political opinions, or trade union membership.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
  • Cognizant is a global community with more than 345,000 associates around the world.
  • We don't just dream of a better way - we make it happen.
  • We take care of our people, clients, company, communities and climate by doing what's right.
  • We foster an innovative environment where you can build the career path that's right for you.
About us:
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

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