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Admin Officer
3 months ago
The post holder will provide a confidential and comprehensive administration service to support the Integrated Care Teams of Therapists, presenting a professional image at all times.
You will assist in the smooth operation of all general office functions to ensure an efficient and good quality service to patients and contribute to the achievement of efficient service delivery.
- To provide a high quality, timely, efficient and flexible confidential administration service to the ICT Service across our 2 bases as required by workload demands and agreed priorities. Your main base will be at Lightwood House, S
- Provide an interface between patients and healthcare professionals.
- Using Trust electronic systems to plan and coordinate patient visits and staff rotas, arranging cover where necessary.
- Receive, process and allocate referrals for the ICT Service, triaging urgent referrals and discerning different types of referrals (e.g. Falls pathway), sending the remainder to be triaged and graded as appropriate by the clinical teams within the stipulated waiting times.
- To process onward referrals to other Community Services, Voluntary Sector and Social Services, ensuring a high level of customer care.
Where there is potential, the secondment/fixed term contract may finish early, or in the first instance, the secondment/fixed term contract may be extended due to the internal/external secondment of the substantive post holder.
The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts and secondments in relation to the substantive post holder.
Please also note any secondment must first be agreed with your current line manager.
You will be working for an organisation which values and respects all of its staff and the community it serves.
This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Please view the attached Job Description and Person Specification documents for full details regarding this post.