Customer Service Co-ordinator

2 weeks ago


Dewsbury, Kirklees, United Kingdom Stafflex Education Full time

Salary:
Up to £25,000 - DOE

Hours:
Mon-Fri (Full Time Working Hours)

Location:
Dewsbury

Permanent role, Hybrid working.

This is a great opportunity for someone who wants to take ownership of their role and bring exciting new ideas to the fast-growing company.


Key Duties of the Customer Service Co-Ordinator:

  • Recommend potential products or services to management by collecting customer information and analysing customer needs.
  • Prepare product or service reports by collecting and analysing customer information.
  • Contribute to team effort by accomplishing related results as needed.
  • Identify and assess customers' needs to achieve satisfaction.
  • Assist with placement of orders, refunds, or exchanges.
  • Assist the sales team in Trade and Consumer Shows
  • Place or cancel orders.
  • Answer questions about warranties or terms of sale
  • Suggest solutions when a product malfunctions.
  • Handle product recalls
  • Attempt to persuade customer to reconsider cancellation.
  • Sell products and services.
  • Work with customer service manager to ensure proper customer service is being delivered.
  • Close out or open call records
  • Compile reports on overall customer satisfaction
  • Handle changes in policies or renewals

Key Requirements of the Customer Service Co-Ordinator:

  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills.
  • Team player
  • Ability to multitask
  • Prioritize and manage time effectively.
  • GCSE Maths and English

  • Project Co-ordinator

    2 weeks ago


    Dewsbury, Kirklees, United Kingdom Humanity Full time

    Company DescriptionJobs for Humanity is dedicated to building an inclusive and just employment ecosystem.Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...


  • Dewsbury, Kirklees, United Kingdom UK Greetings Full time

    Could you be our new Scheduling Co-ordinator? Are you selfmotivated and keen to develop in a Company that puts people first? Do you have excellent analytical and communication skills, and a key eye for detail? If so, then this could be the role for you What about being a key stakeholder in ensuring our bright, creative, dynamic and constantly evolving...


  • Dewsbury, Kirklees, United Kingdom UK Greetings Full time

    Could you be our new eCommerce Customer Supply & Service Controller? Do you enjoy working as part of a creative and energetic team to drive sales online? This exciting role will allow you to thrive in a dynamic environment where adaptability, creativity, strong organisational skills and effective communication are essential. Then this is the role you've been...


  • Dewsbury, Kirklees, United Kingdom Juice Personnel Full time

    Customer Service Advisor- Key role information Date added: Hours: Monday to Friday 37.5 hours 08:30 16:30 Wage: £10.42 Sector: Commercial Location: DewsburyAn exciting opportunity:Customer Service Advisor:Juice are currently recruiting for one of the largest parcel distributors in the country due to them experiencing tremendous growth recently, and...


  • Dewsbury, Kirklees, United Kingdom Mid Yorkshire Hospitals NHS Trust Full time

    We are looking to recruit a Band 4 Stem Cell Transplant and Harvest Coordinator within the Haematology Service. The role is diverse and extremely interesting. Patients through their journey whilst they undergo stem cell harvest and transplantation. The clinical team to coordinate and plan patient care. The collection of data to evidence the quality and...


  • Dewsbury, Kirklees, United Kingdom Reed Full time

    I am delighted to have been selected to recruit this pivotal role for my multi-national, award-winning client based in Dewsbury. The current Customer Service Manager is looking to move on (timescales to be agreed) and my client is looking to bring a suitable candidate in now to learn about the products, services, clients and then step into the management...


  • Dewsbury, Kirklees, United Kingdom Reed Full time

    I am delighted to have been selected to recruit this pivotal role for my multi-national, award-winning client based in Dewsbury. The current Customer Service Manager is looking to move on (timescales to be agreed) and my client is looking to bring a suitable candidate in now to learn about the products, services, clients and then step into the management...


  • Dewsbury, Kirklees, United Kingdom Reed Full time

    I am delighted to have been selected to recruit this pivotal role for my multi-national, award-winning client based in Dewsbury. The current Customer Service Manager is looking to move on (timescales to be agreed) and my client is looking to bring a suitable candidate in now to learn about the products, services, clients and then step into the management...


  • Dewsbury, Kirklees, United Kingdom Kiddies Kingdom Ltd Full time

    Company IntroEstablished in 1985 & being an early adopter of ecommerce in 2006, Kiddies Kingdom has grown to be the UK's No1 Online Baby & Nursery specialist. Still a very much family owned business, we are big enough to cope but small enough to care. We don't just want to offer our staff jobs, but careers. Why not join us and play your part in making...


  • Dewsbury, Kirklees, United Kingdom The Sofa Shop Group Full time

    Are you an experienced customer service professional? Are you passionate about providing top-notch assistance to customers? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor. Company: The Sofa Shop Location: Dewsbury WF12 9HU, United Kingdom Position: Customer Service Advisor Employment Type: Fulltime-...

  • Reception Team Leader

    2 weeks ago


    Dewsbury, Kirklees, United Kingdom The Mid Yorkshire Teaching NHS Trust Full time

    To provide Trust Team briefings to staff to keep them informed of departmental and Trust news. Co-ordinating/managing staffs work load as per service requirement and escalating where necessary. To ensure that all staff are aware of and know where to find, access and follow all relevant Trust procedures and policies. To coordinate annual leave, sickness or...


  • Dewsbury, Kirklees, United Kingdom FRENCH SELECTION Full time

    Job DescriptionFRENCH SELECTION (FS)German Speaking Customer Service AdvisorLocation: DewsburySalary: up to £26,000 per annumRef: 4199CGTo apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4199CGThe company: A prestigious multi-award-winning manufacturing company with their offices in...


  • Dewsbury, Kirklees, United Kingdom French Selection UK Ltd Full time

    FRENCH SELECTION (FS)German speaking Customer Service AdvisorLocation: DewsburySalary: up to £25,000 per annumRef: 4199CGThe company: A prestigious multi-award-winning manufacturing company with their offices in the Dewsbury area near Leeds and Huddersfield in West Yorkshire. A company who prides themselves in using sustainable technology in producing their...

  • Customs Supervisor

    2 weeks ago


    Dewsbury, Kirklees, United Kingdom Woodland Group Full time

    Woodland Group are recruiting a Customs Supervisor to join our team at our site in Dewsbury, West Yorkshire. Reporting to the Branch Manager Manager and working closely with the management & operations teams and customs department. The Customs Supervisor will manage and develop the customs operations, ensuring that these operate efficiently & effectively....

  • Customs Supervisor

    2 weeks ago


    Dewsbury, Kirklees, United Kingdom Woodland Group Full time

    Woodland Group are recruiting a Customs Supervisor to join our team at our site in Dewsbury, West Yorkshire. Reporting to the Branch Manager Manager and working closely with the management & operations teams and customs department. The Customs Supervisor will manage and develop the customs operations, ensuring that these operate efficiently & effectively....

  • Service Advisor

    2 weeks ago


    Dewsbury, Kirklees, United Kingdom Stoneacre Full time

    The position - Service AdvisorTo be the main point of contact for customers requiring servicing or repair to their vehicles. Manage the flow of information between the workshop and the customer, whilst delivering excellent customer service at all timesYour basic salary will be supplemented by a target driven bonus scheme so you can further boost your...


  • Dewsbury, Kirklees, United Kingdom Connect Housing Full time

    Service Manager Income Services | FULL TIME 37 HOURS PER WEEK | PERMANENT | £38,728 Per AnnumAre your working instincts to collaborate and think creatively?Do you put people first and focus on the positive difference you can achieve?Have you earned trust through your actions?If so, Connect Housing might be the place for you.Connect is excited to be looking...

  • Information Officer

    2 weeks ago


    Dewsbury, Kirklees, United Kingdom The Mid Yorkshire Teaching NHS Trust Full time

    Job summary If you are looking for a new and exciting challenge, then the Estates Department here at the Mid Yorkshire Teaching NHS Trust has the perfect opportunity for you. You will join a small but dedicated team and play an integral part to offer an invaluable and reliable service to the wider areas within Estates. In addition to this and as we...


  • Dewsbury, Kirklees, United Kingdom Mid Yorkshire Hospitals NHS Trust Full time

    The successful applicant will have extensive experience of leadership in an operational management role and will be able to work to an exceptional level in a fast-paced challenging environment, with the confidence to engage with our most senior leaders and executive directors.If you have demonstrable leadership and development skills and significant...

  • Service Coordinator

    2 weeks ago


    Dewsbury, Kirklees, United Kingdom Veolia Full time

    Service CoordinatorSalary:Up to £26,000 per annum plus Veolia benefitsHours: 40 hours per week Monday Friday 8:30am 5:00pm (30 minutes unpaid break)Location:Dewsbury, WF12 9EGWhen you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for...