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Relationship Management Executive

2 months ago

London, Greater London, United Kingdom Atom Recruitment Ltd Full time

Our Client is a speciality Chemical Distributor and Chemical Supplier . They are now seeking a Relationship Management Executive to support the Director in managing a global network of Distributors. This position will be office based near Bracknell, Berkshire with occasional travel required. It is a full-time permanent role reporting to the Director.

Job Summary

To support the Director in managing a Global Network of Distributors for their Manufacturing Division

Key Responsibilities

Distributor Management :

  • Track sales trends, engage with distributors to ensure that forecasts are collected, and that these are communicated to the relevant people in the wider business
  • Move stock holding and samples to the distribution partners
  • Monitor sales at the distribution partners and collate and flag any areas for improvement and work with the director to successfully drive change and growth
  • Measure and feedback performance of distributors to ensure full engagement with the product range
  • Support the director and distributors with preparation for relevant Global trade shows
  • Communication of price lists and where necessary negotiated pricing to the distributors
  • Develop and nurture opportunities for the own-brand product range
  • Research with guidance potential new products to add to the range, once identified work closely with the relevant teams within the business to add these successfully to the range
  • Confidently and proactively contact all of the necessary distributors and stakeholders internally and externally
  • Handle multiple enquiries and follow-ups simultaneously, with differing timescales and resolutions.

Internal Sales & Business Development Activity

  • With guidance establish and implement sales plans to drive growth
  • Maintain Customer Relationship Management database
  • Prepare reports, presentations, forecasts, and figures for internal and external use
  • Support Marketing activities, e.g., organisation of seminars, webinars etc.
  • Undertake professional development training when appropriate

Qualifications and Experience

  • Science degree (or equivalent)
  • Sales experience is desirable
  • Experience of working within a technical environment
  • Business acumen and commercial experience
  • Strong emphasis on interpersonal and networking skills
  • Comfortable and confident when presenting to customers and colleagues
  • Forward-thinking & proactive attitude to problem solving
  • Team player
  • Personable with an efficient customer service attitude both face to face and via the phone or online
  • Excellent organisational skills and able to self-motivate
  • Excellent verbal and written communications skills
  • The ability to listen and interpret customer needs
  • Fluent in English, in both verbal and written communication
  • Proficient at Microsoft Excel, Outlook, and PowerPoint
  • UK driving licence (essential)

In return, our Client is offering a salary of 30, ,000 per annum basic plus car allowance, bonus and benefits. (Salary is negotiable dependent on experience)

To apply for the above position, please send your C.V to Lorraine Roger, Director at Atom Recruitment Ltd.

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