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Admin Support Assistant

3 months ago

Bury St, Suffolk, United Kingdom Build Aviator Full time
We are currently on the lookout for a talented Admin professional to work within our Commercial department. Any knowledge of the industry you have is beneficial, but we are open to all backgrounds. Read the description below and if the role seems right,please apply.

Is this role right for me?
First and foremost, we always want to recruit great people that really understand our values and ways of working.

Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out yourrole within
Build Aviator.

So if you are organised, show great attention to detail, methodical and approachable, then you are likely to be a great fit

_Essential_

  • Confident in working in a customer service environment
  • Good written and verbal communication skills
  • Confident in Microsoft office particularly Excel, MS Word, Outlook
  • Excellent telephone manner
  • Able to manage own workload and work to tight deadlines and prioritise demands
  • A great team player
  • Professional, positive, friendly and helpful
  • Good literacy and numeracy skills

_Desirable_

  • Previous experience within an administrative role would be advantageous
  • IT Qualification
  • Knowledge of the building trade
  • Previous experience using a customer database

_Hours of Work:
__ Monday to Friday; 8am to 5pm_

What will I be doing in the role?


The role will consist of providing telephone support, routine tasks such as order processing and account management, for branches and customers (public & trade) on the use of
Build Aviator for their building projects.

You will also monitor customer accounts where required.

  • Perform a range of duties including updating databases / spreadsheets, notes and records on our inhouse systems
  • Speak to customers; gain reviews, upgrade customers, introduce new services / products
  • Process orders and payments

Are Build Aviator and Saint-Gobain an Inclusive employer?
We're working hard to be, and we're keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you


We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation.

So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.


And what about flexibility?


The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business.

We understand that everyone has different needs and commitments.

Therefore, we are very open to discuss any flexiblerequirement or need that you may have for this role (this could be flexible hours, a job share, part time, to name a few).

We can't guarantee to meet all requests for flexibility when we are recruiting, but we promise to listen.