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Administrative Support Specialist
2 months ago
About the Role
We are seeking an experienced Administrative Assistant to join our friendly and professional admin team at West Suffolk NHS Foundation Trust. As an Administrative Assistant, you will provide high-quality support to over 600 staff within the Integrated Therapies and Integrated Neighbourhood Teams across West Suffolk Hospital and the Local Community Services.
Key Responsibilities
- Provide administrative support to the Therapy and Admin Team, including answering phone calls, responding to emails, and maintaining accurate records.
- Assist with the coordination of meetings, events, and training sessions, ensuring that all necessary arrangements are made and communicated to relevant staff.
- Develop and maintain effective relationships with staff, patients, and external partners, providing excellent customer service and ensuring that all interactions are professional and respectful.
- Contribute to the development and implementation of administrative processes and procedures, ensuring that they are efficient, effective, and compliant with Trust policies and procedures.
- Work collaboratively with other teams and departments to achieve shared goals and objectives, providing support and assistance as needed.
Requirements
- 4 GCSE Grade 4 and above or equivalent, to include Maths and English.
- NVQ Level 3 - Business Administration or relevant qualification/experience.
- Clerical experience, with a strong understanding of Microsoft Office applications, including Outlook, Excel, and PowerPoint.
- Excellent communication and interpersonal skills, with the ability to work effectively with staff, patients, and external partners.
- Ability to work well under pressure, with a flexible approach to working hours and duties.
About Us
West Suffolk NHS Foundation Trust is a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat, and support people in hospital, at home, and in various community settings.
We are committed to providing an inclusive and supportive work environment, where everyone has the opportunity to thrive and reach their full potential. We value diversity, equality, and inclusion, and are committed to creating a workplace culture that is respectful, open, and welcoming to all.
